Business Support Assistant ICNT

Job overview

To provide comprehensive administrative support to the Integrated Children’s Community Nursing and Therapy team. Based in Lancaster, the post holder would be required to prioritise incoming business to meet service demands and to work on own initiative to support the team.

The Integrated Children's Nursing and Therapy Team works to provide a service for children who have physical difficulties, communication difficulties, and nursing needs in the community.

The ICNT team is part of the University Hospital of Morecambe Bay Trust which is a University teaching hospital that provides community and hospital services across the Morecambe Bay area.

We are committed to making the Trust 'a great place to be cared for; a great place to work' through the delivery of highest possible standards of compassionate care.

Main duties of the job

To provide a range of secretarial support to Integrated Children's Nursing and Therapy Team with the support of the Team Co-ordinator. To assist in the organisation of the services workload, to act as first point of contact for patients, relatives, carers and other outside agencies, adding referrals, arranging appointments (in a variety of contexts from homes, schools, nurseries, children centres), scheduling clinics / group sessions, ordering supplies, raising purchase orders, scanning and creating resources. This list is not exhaustive.

An integral part of the role is the input and extraction of data/information from the Trust’s patient information and related IT systems, plus the provision of relevant documentation and data to ensure information is fully up to date.

In undertaking the role, the post holder will be required to initiate own tasks and prioritise own workload under the supervision of the Team Co-ordinator.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.