Business Support Assistant - Adolescent Mental Health In-patient Team

Job details

• Job reference: 249372
• Salary: Band 3 (£29,103 - £31,409)
• Job closing date: 13/09/2026
• Job Type: Administrative Services
• Location: Stobhill Hospital
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 04/06/2026
• Employer (NHS Board): NHS Greater Glasgow & Clyde
• Department: Adolescent Mental Health In-patient Team

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

NHS Greater Glasgow and Clyde is one of the largest healthcare providers in the UK, offering rewarding careers where your work truly makes a difference to patients and communities. As a Business Support Assistant within Specialist Children’s Services, you will play a vital role in supporting multidisciplinary teams to deliver high-quality, person-centred care. This is a varied and dynamic administrative role where no two days are the same, giving you the opportunity to develop valuable skills in a supportive environment. You will be a key point of contact for patients, families and professionals, helping services run smoothly and efficiently. NHSGGC is committed to staff development, wellbeing and creating an inclusive workplace where you can thrive. This is an excellent opportunity for someone who enjoys organisation, teamwork and making a positive impact every day.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• You will be based at Stobhill Hospital
• Full Time, Permanent
• Working Monday to Friday

Key responsibilities:

• Provide comprehensive administrative and secretarial support to the multidisciplinary team
• Manage telephone, email and face-to-face enquiries, ensuring a professional and helpful service
• Arrange patient appointments, clinics, and manage diaries using electronic systems
• Maintain accurate records, input data, and update systems in line with procedures
• Support meetings and events, including preparation of agendas, papers and minutes
• Process referrals through the single point of access and ensure timely communication with teams
• Undertake general office duties including mail handling, ordering supplies and stock control

Knowledge, training, qualifications and/or experience required to do the job:

• Demonstrable experience of working in an administrative or office environment
• Competence in using a range of IT systems and packages such as Microsoft Office
• Strong organisational skills with the ability to prioritise and manage competing demands
• Excellent communication skills with a good command of written and spoken English
• Proven ability to work independently and as part of a team in a busy environment
• High level of accuracy and attention to detail, including keyboard and typing skills
• Willingness to undertake training and development to enhance skills and knowledge

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Jennifer Mill, Assistant Business Support Manager on 0141 232 6420 or Jennifer.mill2@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

NHS Greater Glasgow and Clyde is one of the largest healthcare providers in the UK, offering rewarding careers where your work truly makes a difference to patients and communities. As a Business Support Assistant within Specialist Children’s Services, you will play a vital role in supporting multidisciplinary teams to deliver high-quality, person-centred care. This is a varied and dynamic administrative role where no two days are the same, giving you the opportunity to develop valuable skills in a supportive environment. You will be a key point of contact for patients, families and professionals, helping services run smoothly and efficiently. NHSGGC is committed to staff development, wellbeing and creating an inclusive workplace where you can thrive. This is an excellent opportunity for someone who enjoys organisation, teamwork and making a positive impact every day.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• You will be based at Stobhill Hospital
• Full Time, Permanent
• Working Monday to Friday

Key responsibilities:

• Provide comprehensive administrative and secretarial support to the multidisciplinary team
• Manage telephone, email and face-to-face enquiries, ensuring a professional and helpful service
• Arrange patient appointments, clinics, and manage diaries using electronic systems
• Maintain accurate records, input data, and update systems in line with procedures
• Support meetings and events, including preparation of agendas, papers and minutes
• Process referrals through the single point of access and ensure timely communication with teams
• Undertake general office duties including mail handling, ordering supplies and stock control

Knowledge, training, qualifications and/or experience required to do the job:

• Demonstrable experience of working in an administrative or office environment
• Competence in using a range of IT systems and packages such as Microsoft Office
• Strong organisational skills with the ability to prioritise and manage competing demands
• Excellent communication skills with a good command of written and spoken English
• Proven ability to work independently and as part of a team in a busy environment
• High level of accuracy and attention to detail, including keyboard and typing skills
• Willingness to undertake training and development to enhance skills and knowledge

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Jennifer Mill, Assistant Business Support Manager on 0141 232 6420 or Jennifer.mill2@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.