Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Qualities
Ability to relate well to others, patients and carers, staff, managers and other professionals
- Qualities
Be flexible and able to adapt in allocation of work at short notice
- Qualities
Able to work as part of a team
- Qualities
Ability to work under pressure in a busy environment and able to multi-task.
- Experience
Excellent communication skills
- Experience
Able to manage work load and time
- Experience
Experience of dealing with the public and with sensitive and confidential information
- Experience
Competent user of IT systems and software programmes such as outlook, work, excel and powerpoint
- Motivation
Ability to work unsupervised and as part of a team
- Motivation
Willingness to undertake appropriate training
- Qualifications
Maths and English grade c or above.
- Qualifications
Competent user of IT systems
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Previous experience of working in a similar role in a GP practice
- Experience
experience of using EMIS, docman and iGPR
Job summary
Full time position. Although the closing date is 01.11.26 it will be closed sooner if a suitable applicant is offered the position in the meantime.
We are looking for a person that is enthusiastic and has a positive approach to challenges to join our team. This role involves providing administrative support for clinical and non clinical processes, audits and recalls. As well as being the main contact for IT related support. The role is varied and will involve working with all members of the wider practice team.
Main duties of the job
The role is varied and includes duties that support all teams in the practice.
As part of the team of Administrators you will support the processing of lab results, be responsible for the day-to-day processing of medical reports and lead the operation of Chronic Management recall system. You will also be responsible for dealing with new registrations and summarising medical records.
The role will also involve the support of IT services withing the practice along with helping to install new systems and processes. This includes configuring new starters and providing an IT induction to new team members.
About us
The Colliery practice is a large practice with 14000 patients over two sites. We are part of Cannock Primary care Network. We have a large integrated team of District Nurses, Health Visitors, Physio's and Counsellors.
Details
- Date posted: 20 October 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Full-time
- Reference number: A3017-26-0005
- Job locations: 60 Hednesford Street, Cannock, Staffordshire, WS11 1DJ, United Kingdom
Job responsibilities
Carry out daily processing of the lab results received into the practice workflow following a clinical protocol.
Lead on the processing of all medical reports according to the policies and timescales for completion.
To assist with the operation of the chronic disease recall system.
To assist with clinical audits and recall systems.
Ensure that IT upgrades are performed across the practice, supporting other teams when required.
Provide support to all teams with IT related input.
Maintain the practice asset register, including accurate record keeping of decommissioned equipment.
Working with the management team to support the implementation of new procedures and review of existing procedures.
Managing new patient records, summarising and coding.
To assist management team with Health and Safety checks etc.
To assist management team with all general administrative day to day tasks.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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Applying for this NHS job
This advert is for Business Support Administrator with The Colliery Practice in Cannock, England. It is listed as a Team administrator role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 01 Nov 2026.
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