Job requirements
Essential
14 listedRequirements the employer expects applicants to meet.
- Experience
Significant experience in a leadership or management role.
- Experience
Experience managing operational performance and delivering service improvements.
- Experience
Experience leading and motivating teams.
- Experience
Experience managing change within a complex organisation.
- Experience
Experience using data and performance indicators to inform decision-making
- Qualifications
Educated to A-Level standard or equivalent experience.
- Qualifications
Evidence of continuing professional development.
- Personal Qualities
Positive, resilient, and adaptable.
- Personal Qualities
Professional and approachable.
- Personal Qualities
Self-motivated and proactive.
- Personal Qualities
Committed to promoting equality, diversity, and inclusion.
- Personal Qualities
Able to work under pressure and manage competing priorities.
- Personal Qualities
Demonstrates integrity, accountability, and confidentiality.
- Personal Qualities
Enthusiastic about continuous improvement and organisational development.
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Experience working within primary care, healthcare, or an NHS environment.
- Experience
Experience in financial planning, budgeting, or business development.
- Experience
Experience writing reports, business cases, or project proposals.
- Qualifications
Degree or professional qualification in Business Management, Leadership, Healthcare Management, Human Resources, Finance, or a related field.
- Qualifications
Management or leadership qualification.
Job summary
North Swindon Practice is seeking an enthusiastic, innovative, and forward-thinking Business Manager to join our leadership team.
This is a newly created role that offers an exciting opportunity to contribute to the strategic development and operational success of a large and progressive GP practice. Working closely with the Partners and wider leadership team, the successful candidate will provide leadership across business development, operational performance, workforce engagement, service improvement, and patient experience.
The post holder will be responsible for supporting the delivery of the practice's strategic objectives, promoting a positive organisational culture, and ensuring services are delivered efficiently, effectively, and in line with the needs of our patients and staff.
This role would suit an individual with strong leadership skills, excellent business acumen, and a passion for delivering high-quality services within a fast-paced healthcare environment.
Main duties of the job
- Support the development and implementation of the practice's strategic plans and objectives.
- Lead on business development opportunities and service improvement initiatives.
- Monitor and improve operational performance across the practice.
- Analyse performance, financial, and workforce data to inform decision-making and drive improvement.
- Support the development of systems and processes that improve efficiency and effectiveness.
- Foster a positive, supportive, and inclusive workplace culture.
- Lead and motivate teams to achieve organisational objectives.
- Support staff engagement, wellbeing, retention, and workforce development.
- Work collaboratively with managers to address operational challenges and identify opportunities for improvement.
- Oversee projects aimed at enhancing patient experience and satisfaction.
- Monitor patient feedback and complaints, ensuring learning is embedded and improvements are implemented.
- Support the practice in identifying opportunities for innovation and service development.
- Promote effective use of digital technology and modern ways of working.
- Produce reports and business cases for the leadership team as required.
- Ensure compliance with relevant policies, procedures, and governance requirements.
About us
North Swindon Practice is a large, well-established, and forward-thinking GP practice committed to providing high-quality patient care while creating a supportive and rewarding working environment for our staff.
We pride ourselves on our strong team ethos, collaborative culture, and commitment to continuous improvement. We are looking for a Business Manager who shares our values and is passionate about helping us develop, innovate, and deliver excellent services for our patients and community.
Details
- Date posted: 13 October 2026
- Pay scheme: Other
- Salary: £45,000 to £52,000 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: A0863-26-0008
- Job locations: Home Ground Surgery, Thames Avenue, Swindon, SN25 1QQ, United Kingdom
Job responsibilities
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Applying for this NHS job
This advert is for Business Manager with North Swindon Practice in Swindon, England. It is listed as a Business manager role. The advertised salary is £45000.00 to £52000.00. The contract type is Permanent. The application deadline is 27 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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