Business Intelligence Lead

Job summary

Did you know Navigo operates under NHS Agenda for Change terms and conditions, offering nationally recognised pay, annual leave, pension and employment benefits?

Join Navigo's Digital Systems and Insight Team as our Business Intelligence Lead and help shape how data, analytics, reporting, and data warehouse solutions support mental health services across North East Lincolnshire. This is an exciting opportunity for someone with strong business intelligence and analytical experience to work at the centre of service improvement, performance reporting, and digital innovation within a forward-thinking organisation.

Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications. We encourage interested applicants to submit their application as soon as possible.

Main duties of the job

The Business Intelligence Lead will oversee the delivery of business intelligence, analytics, dashboards, and data warehouse solutions that support operational, contractual, and strategic decision-making across Navigo. Working within the Digital Systems and Insight Team, the post holder will coordinate and support a skilled team responsible for performance reporting, statutory returns, and the development of reporting and analytical solutions for clinical, operational, and corporate services.

The role requires strong analytical, technical, and communication skills, including experience working with large datasets, SQL, reporting tools, and data warehouse environments. The successful candidate will work closely with stakeholders to understand reporting requirements, improve data quality, and translate information into meaningful insight that supports service improvement, performance management, and organisational priorities..

About us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come and Join us !

Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.

Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net

Details

• Date posted: 09 October 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £49,387 to £56,515 a year Pay dependant on experience
• Contract: Permanent
• Working pattern: Full-time
• Reference number: B9816-26-0006
• Job locations: 3-7 Brighowgate, Navigo House, Grimsby, DN32 0QE, United Kingdom

Job responsibilities

Key Responsibilities of the Business Intelligence Lead:-

Coordinate the delivery of business intelligence, analytics, reporting, dashboard, and data warehouse solutions to support operational, contractual, and strategic decision-making across Navigo.

Oversee the production of performance reports, statutory returns, dashboards, and analytical outputs, ensuring information is accurate, meaningful, timely, and accessible to a wide range of stakeholders.

Support the day-to-day coordination and prioritisation of analytics and data warehouse functions, ensuring work is aligned to organisational priorities and delivered within agreed timescales.

Work collaboratively with the Data Warehouse team and wider digital colleagues to translate reporting and analytical requirements into sustainable reporting and data warehouse solutions.

Analyse and interpret complex datasets to identify trends, variation, risks, pressures, and opportunities, providing evidence-based recommendations to support service improvement and organisational priorities.

Support the development and continuous improvement of dashboards and visual reporting, promoting best practice in data visualisation and user experience.

Maintain high standards of data quality and support data quality improvement initiatives, ensuring reporting complies with national standards and statutory requirements.

Build effective working relationships with clinical, operational, and corporate teams to understand evolving reporting requirements and support projects, quality improvement initiatives, and business cases.

Provide supervision, mentoring, training, recruitment support, and professional development reviews across analytics and data warehouse functions, supporting the development of technical and analytical capability within the team.

Promote continuous improvement, collaborative working, and the appropriate use of emerging technologies to enhance reporting, analytics, and business intelligence capabilities across the organisation..