
Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Skills
Strong commercial awareness with ability to assess market opportunities and financial viability
- Skills
Experience in retail or hospitality business models
- Skills
Ability to develop pricing models, costing structures and financial forecasts. Ability to analyse complex data and translate into clear, actionable plans
- Skills
Excellent written and verbal communication skills, including report writing and presentations
- Experience
Demonstrable experience in business development, income generation or commercial service growth
- Experience
Experience of developing and delivering business cases, including financial modelling and forecasting
- Experience
Experience of identifying and securing new business opportunities or partnerships
- Experience
Evidence of delivering measurable outcomes (e.g. income generation, service growth, efficiency savings)
- DISPOSITION
Commercially minded while maintaining commitment to NHS values and patient care High level of personal organisation and ability to prioritise competing demands
- Qualifications
Masters or equivalent experience in business, management, marketing/sales or relevant field
- Qualifications
Evidence of ongoing professional development
Desirable
6 listedAdditional qualities the employer would prefer.
- Skills
Knowledge of NHS commercial frameworks, procurement processes and governance
- Experience
Experience of tendering, bid writing or contract mobilisation
- Experience
Experience within catering, food production, retail, hospitality or accommodation services
- Experience
Experience of working with care homes, healthcare providers or retail clients
- Qualifications
Professional qualification in Business, Commercial Management or Marketing
- Qualifications
Project management qualification (e.g. PRINCE2)
Job overview
This is a newly created role established to build and grow the Directorate's commercial portfolio. The postholder will be responsible for developing new business opportunities, building strategic relationships with internal and external partners, and identifying innovative ways to generate additional income for the Trust.
As a new function within the Directorate, the role will focus on creating commercial success where dedicated resource has not previously existed. This will include growing existing revenue streams, developing new commercial ventures, increasing market opportunities, and ensuring services are positioned to maximise their income potential.
The role is critical to driving long-term commercial growth, supporting financial sustainability, and creating a strong pipeline of future business opportunities across Facilities services.
The Business Development Manager will lead the identification, development and delivery of income generation opportunities across the Estates and Facilities portfolio, specifically within services managed by the Directorate, with a particular focus on the Trust’s Food Production Unit (Sustentation), retail catering, accommodation, and commercial use of estate assets (including conference and event spaces such as the Knowledge Spa).
Main duties of the job
The post holder will lead and be responsible for developing and implementing a commercially focused business development strategy to maximise utilisation of existing capacity, generate sustainable income, and support the Trust in achieving its financial objectives without detriment to patient services.
The role will provide specialist advice and expertise and knowledge in commercial development, market analysis, pricing, tendering, and customer engagement, working closely with operational leads to translate capability (e.g. food production capacity) into viable, profitable external services.
The post holder will operate across organisational boundaries, engaging with NHS partners, private sector clients (e.g. care homes, retail outlets), and internal stakeholders across Estates and Facilities, Finance, Procurement, Corporate Services, and Clinical Directorates to build a strong and sustainable commercial pipeline.
The post holder will be responsible for establishing and embedding a commercial development function within the Directorate, building processes, pipelines and partnerships from an early stage, and creating a sustainable model for future income generation.
The post holder will be required to communicate complex commercial information to a wide range of stakeholders. Influencing multiple stakeholders across diverse service areas.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
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Applying for this NHS job
This advert is for Business Development Manager - Commercial Services with Royal Cornwall Hospitals NHS Trust in Truro, England. It is listed as a Band 8 Manager role. The advertised salary is £57,528 - £64,750 pa pro rata. The contract type is Permanent. The application deadline is 29 Oct 2026.
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