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Job requirements
Essential
29 listedRequirements the employer expects applicants to meet.
- Experience
Demonstrable experience in gathering and documenting requirements across a broad spectrum of specialties through the identification and evaluation of a range of options whilst taking in to account scope, budget, timescales, benefits, risk and quality in support of the business need.
- Experience
Demonstrable excellence interpersonally; articulate, creative, self-aware, controlled and confident.
- Experience
Experience of a strong delivery focus and determination, with the ability to drive progress forward and a passion for results and achieving goals.
- Experience
Experience in the application of business change and business analysis processes and principles.
- Skills / Competencies
Detailed knowledge of Business Modelling and Analysis.
- Skills / Competencies
Strong verbal, presentation and written communication skills.
- Skills / Competencies
Ability to provide and receive complex, sensitive or contentious information, where developed persuasive, motivational, negotiation, training, empathic or re-assurance skills are required.
- Skills / Competencies
A solid understanding of the application of information technology and how it can be used to achieve organisational effectiveness.
- Skills / Competencies
An ability to negotiate and influence others in a positive manner with the confidence to deal with different priorities and differing views in order to achieve change/improvement.
- Skills / Competencies
Articulate and clear in communications to mixed audiences in writing, through presentations and one to one.
- Skills / Competencies
Ability to anticipate and resolve problems before they arise.
- Skills / Competencies
Excellent business and financial management skills.
- Skills / Competencies
Demonstrates problem solving skills and the ability to respond to sudden unexpected demands.
- Skills / Competencies
Ability to work effectively and efficiently under pressure
- Skills / Competencies
Demonstrates a collaborative approach and good team working.
- Skills / Competencies
Ability to manage a range of activities to formulate plans that have effect across multiple disciplines.
- Skills / Competencies
Methodical and structured approach to analysing, interpreting and advising on complex data or information with the ability.
- Skills / Competencies
Ability to manage, motivate and develop staff in a matrix management environment.
- Skills / Competencies
Strong planning and organisational skills.
- Skills / Competencies
Effective listener and orientated to problem solving.
- Skills / Competencies
Demonstrable compassionate and inclusive leadership.
- Skills / Competencies
Experience in the application of HR processes.
- Skills / Competencies
Demonstrable experience of line management responsibilities.
- Values and Behaviours
Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Values and Behaviours
Being at our best – professional and adaptable and takes pride in work.
- Values and Behaviours
Making a difference – act with compassion, kindness and integrity towards everyone.
- Qualification and Knowledge
Education to Postgraduate level or equivalent level of experience within a Digital or Informatics service.
- Qualification and Knowledge
Prince 2 Foundation or Business Change Qualification.
- Qualification and Knowledge
Evidence of Continued Professional Development, including specialist training.
Desirable
Not listed in the available specification.
Job overview
We are looking to recruit a Business Change Analyst as part of the Products and Delivery team within Digital at NWAS. The Business Change Analyst is responsible for working with a variety of subject matter experts to determine requirements through the analysis and review of systems and processes. The Business Change Analyst will lead the production of detailed and complex requirements, identify where improvements and efficiencies can be gained and drive forward the requirements through to solution design, in line with achieving the Trust's strategic objectives.
In order to meet the demands of the role and the service it provides, this role requires significant on site presence and regular travel across the North West to attend Trust locations.
At NWAS we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates’ chances of success.
Main duties of the job
The post holder in summary will be responsible for: -
- Undertaking a variety of activities as associated with a business change analyst within a digital environment including but not limited to;
- Business process mapping for as is and to be states;
- System mapping;
- Requirements gathering from end users (digital and non-digital);
- Development of specifications for technical teams to develop solutions;
- Documentation of scope, finance, timescales, benefits when applicable;
- Working collaboratively with clinical, operational, corporate and digital teams to develop and design innovative solutions;
- Developing and maintaining relationships with key stakeholders from across the trust to enable the delivery of an effective business change analysis function.
Detailed job description and main responsibilities
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
The Trust reserves the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to submit their application as soon as possible to avoid disappointment.
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Applying for this NHS job
This advert is for Business Change Analyst with North West Ambulance Service NHS Trust in Bolton, England. It is listed as a Band 7 Analyst role. The advertised salary is £49,387 - £56,515 Per Annum. The contract type is 10 months (Fixed Term). The application deadline is 23 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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