Business Assistant

Job summary

Main duties of the job

As a Business Assistant, you will be required to be point of contact for patients, carers and other agencies, action clinic letters for the medics, managing outpatient clinics, referrals and waiting lists, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up. You will support the processing of complex patient referrals which involves collating information from various internal/external agencies. You will support in outcomes from multi-agency meetings for patients and work collaboratively with the other services across DMH. You will support with patient related tasks including producing clinic letter via Digital Dictation, arranging outpatient appointments. You will undertake diary management for yourself and others and you will communicate effectively via email, including implementing a flagging/prioritisation system.

You will be creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard. If you would like more information about the role, we would encourage you to make contact with us informal visits can be arranged.

Job responsibilities

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.