Business and Triage Administrator

Job overview

Please note that this job does not meet the skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

The post holder will provide triage for the Community Nursing Team, handling all communications for the team and escalating to a registered clinician where appropriate.

This post will work as part of an administration team to undertake essential roles such as call handling, managing team communications, processing and triaging new referrals into the service, and provide essential support to the team and team leader on the management of data, compliance with key performance indicators and other essential tasks that contribute to a well organised, effective and smooth-running service.

If you are interested in working in the NHS and being a part of providing high quality and effective care to community based nursing service to our local population, we would love to hear from you. If you would like further information on the role, please contact Gareth Biggs on 01630 650734.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

• Monitoring and management of the team demand and capacity under the supervision of the team leader.
• Complete stock check and re-order stock on appropriate systems.
• Ordering equipment and undertaking actions instructed by the community nursing team (housekeeper role).
• Monitoring and managing service quality and performance reports.
• Writing duty rotas within a standard operating procedure for approval by the team leader.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached for further information on the role.