Job requirements
Essential
16 listedRequirements the employer expects applicants to meet.
- Knowledge
Ability to manage diverse workload whilst dealing with frequent interruptions;
- Knowledge
Ability to meet deadlines and to work under pressure;
- Knowledge
Exceptional organisational skills and ability to prioritise.
- Experience
Significant experience of working within a busy administrative, operational or healthcare environment;
- Experience
Experience of coordinating administrative services and supporting teams to meet service objectives and performance standards;
- Experience
Experience of supporting managers with workforce, governance, performance or operational activities;
- Experience
Experience of using multiple IT systems, databases and Microsoft Office applications to manage workloads and maintain accurate record;
- Experience
Experience of producing accurate reports, meeting documentation and correspondence to a high standard.
- Qualifications
Level 4 Diploma in Business Administration (or equivalent qualification or experience)
- Qualifications
GCSE (or equivalent) in Maths and English
- Qualifications
Evidence of continuing professional and personal development relevant to the role
- Team Management Skills
Ability to plan, organise, prioritise, coordinate and work flexibly;
- Team Management Skills
Able to deal with difficult situations amidst a complex workforce environment.
- Team Management Skills
Ability to work without direct supervision on a day to day basis;
- Team Management Skills
Proven ability to maintain high levels of accuracy and attention to detail when processing information and records.
- Team Management Skills
Ability to recognise and manage challenging situations in a calm and professional manner.
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Previous experience in a Healthcare or Social Care administrative setting
- Qualifications
ICDL (International Computer Driving License), or equivalent experience
- Team Management Skills
Formal or informal management training;
- Team Management Skills
Formal or informal health rostering/staff workforce training;
- Team Management Skills
Knowledge of NHS policies and procedures.
Job summary
Join our dedicated Adult Community Mental Health Team and make a real difference every day. We are seeking an exceptional Administrator to lead our administrative service, ensuring patients, clinicians and managers receive the high-quality support they need. This is a varied, rewarding and influential role within a friendly and supportive team. Based in Newton Abbot, the 36-hour post can be worked across either 4 or 5 days.
Main duties of the job
This is an exciting opportunity to lead and develop the administrative service for our busy Adult Community Mental Health Team based at Estuary House. Our Business Administrator plays a key role in supporting patients, clinicians and managers, helping to ensure the delivery of a responsive, high-quality service alongside keen and engaged colleagues.
You will lead a dedicated team of administrators in a positive and supportive environment where staff feel valued, motivated and empowered to succeed. Responsibilities include line management, recruitment, staff development and maintaining high standards of performance and service delivery.
Working closely with the Clinical Team Manager, you will help drive continuous improvement by developing and refining systems and processes that enable clinicians to work efficiently and maximise the time they spend supporting patients. You will promote effective communication, collaboration and problem-solving across the team.
The role includes minuting meetings, maintaining staffing and patient systems, ensuring compliance with Trust standards and fostering a culture of teamwork and engagement.
We are looking for a proactive and organised leader with excellent IT skills, strong attention to detail and outstanding organisational abilities. Most importantly, you will be passionate about supporting others and making a real difference to both staff and patients.
If this sounds like you, please apply.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Details
- Date posted: 15 October 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year Pro Rata (36 hours per week)
- Contract: Permanent
- Working pattern: Part-time
- Reference number: C9369-26-0678-2
- Job locations: Devon Partnership NHS Trust, Estuary House, Collett Way, Brunel Ind Estate, Newton Abbot, Devon, TQ12 4PH, United Kingdom
Job responsibilities
Please refer to the attached Job Description and Person specification which will provide you with further information on this role.
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Applying for this NHS job
This advert is for Business Administrator with Devon Partnership NHS Trust in Dawlish, England. It is listed as a Band 4 Administrator role. The advertised salary is £28392.00 to £31157.00. The contract type is Permanent. The application deadline is 29 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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