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Job overview
This is a pivotal leadership position responsible for leading the performance of all building & infrastructure team services across one of Guy's and St Thomas' NHS Foundation Trust sites.
The role will be responsible for operational delivery of building and infrastructure management to ensure the estate and associated infrastructure is fit for purpose, legally compliant, whilst the teams provide high levels of customer service and meeting other institutional priorities and initiatives.
The role requires a people centric leader, who delivers operational transformation whilst championing the Trust values prioritising our commitments to EDI and culture transformation.
The successful candidate will possess a high level of financial acumen, technical expertise, the ability to lead large teams who deliver operational excellence, patient, staff and visitor safety.
As one of the Essentia Leadership Team you will be required to work one weekend every 3 months and be part of the Directorates on-call rota.
Main duties of the job
- Lead a team of professional, technical, trade staff and a range of service and specialist contractors
- Lead the implementation of GSTT’s strategy for re-active and PPM maintenance of the estate across all estate infrastructure having regard to agreed institutional and clinical priorities
- Drive a safety culture with the team and with all suppliers to ensure the delivery of a safe, healthy and secure environment for patients, staff and visitors
- Establish and deliver operational performance (financial and non-financial) targets against agreed service standards, including compliance with Financial & Procurement Regulations
- Continuously monitor and review services; identify and implement service, operational and financial improvements to deliver within allocated budgets, improving value for money, including being responsive to changing business needs
- Ensure the team has appropriate technical and professional skills and the necessary management competencies to undertake duties in line with the Trust values and behaviour
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.
Person specification
Knowledge
Essential
- Excellent understanding and specialist knowledge of estates and engineering service delivery, compliance and assurance within complex organisations.
- Working knowledge of relevant healthcare estates guidance (for example HTM/HBN) and associated regulatory and institutional requirements where applicable.
- Highly developed leadership skills with the ability to motivate and involve individuals and teams, and support delivery of Trust-wide and local performance expectations.
- Ability to communicate complex technical information clearly to a range of audiences and support understanding, learning and safe decision-making in multidisciplinary environments
Additional
Essential
- Commitment to the Essentia Way - working together, doing it well and looking after each other.
- Demonstrable commitment to equality, diversity, inclusion and anti-racism, with the ability to lead teams in an inclusive way, promote psychological safety, challenge discrimination, and support fair and equitable outcomes for colleagues and service users.
- Understanding of how bias, racism and other forms of marginalisation can affect team culture, opportunity and service delivery, and commitment to acting as an ally and inclusive leader.
Desirable
- Evidence of contribution to EDI, anti-racism or culture improvement initiatives, including inclusive recruitment, staff engagement or service improvement work.
- Understanding of intersectionality and how inclusive leadership decisions can improve belonging, retention and service quality.
Skills & Abilities
Essential
- Extensive track record of effective partnership working with internal and external stakeholders.
- Ability to analyse, synthesise and interpret highly complex data, filtering and interpreting information to identify and focus on issues to be addressed at board level.
- Proven strong written communication skills, in particular for complex drafting, and ability to produce & present effective business cases.
- Effective listening skills and the ability to build excellent interpersonal relationships
- Inclusive, compassionate and accountable leadership skills, including the ability to create psychologically safe teams, use feedback and data to improve performance and equity, and challenge discriminatory behaviour appropriately
- Team player, able to motivate and inspire
Previous experience
Essential
- Extensive successful track record of leading engineering/building operations functions within estates, facilities, infrastructure or a similarly complex environment (NHS or equivalent).
- Extensive successful track record of leadership and achievement at senior level in a large, complex organisation.
- Detailed understanding of building and engineering service requirements, compliance and operational risk management within a complex environment.
Qualifications/ Education
Essential
- Educated to degree level in an engineering discipline with additional professional/managerial development, or equivalent demonstrable technical, operational and leadership experience.
- Evidence of continued professional and managerial development.
- Authorised Person / Responsible Person training/qualifications relevant to service scope, or equivalent demonstrable competence and experience supported by formal appointment arrangements.
- Health and safety qualification (for example NEBOSH Diploma, IOSH or equivalent knowledge/training and experience relevant to the role).
Desirable
- Continuing professional development (CPD) across the technical areas within the post holder’s span of control.
Professionals/ Statutory Registration
Essential
- No statutory professional registration is specified for this post unless expressly required by law or local policy. Role-specific Authorised Person / Responsible Person appointments must be supported by demonstrable competence, training and formal Trust appointment under technical governance arrangements.
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Applying for this NHS job
This advert is for Building & Engineering Operations Manager with Guy's and St Thomas' NHS Foundation Trust in London, London, England. It is listed as a Band 8 Estates and facilities role. The advertised salary is £66,274 - £73,496 p.a. inc HCA. The contract type is Permanent. The application deadline is 02 Aug 2026.
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