Job overview
Main duties of the job
- To support the breast clinical nurse specialists in the development of nurse led services.
- Provide information to patients related to treatment/follow-up and signposting to appropriate healthcare providers
- Support the team to develop/grow the PIFU pathway and associated electronic systems (i.e. MyMR)
- Provide telephone advice and triage where appropriate, working within defined protocols and guidelines. Document and communicate outcomes
- Provide first line psychological support within boundaries following appropriate training
- To assist with the coordination and management of patients undergoing treatment
- Support patients to complete Holistic Needs Assessments (HNA)
- Be involved in surveys and audits
- Support the development and delivery of health and wellbeing sessions (121 or group), i.e., health promotion, disease prevention and supporting self-management
- Demonstrate excellent verbal and written communication skills
- Document all interactions both verbally and written with accuracy and in line with Trust policy and procedure
Detailed job description and main responsibilities
Please see attached job description and person specifications.
Informal visits and enquiries about the role are welcomed.
Person specification
Skills and abilities
Essential
- Good IT skills / data base knowledge
- Ability to plan and organise workload
- Ability to show empathy and understanding
Desirable
- Willingness to attend courses or workshops relevant to role
- Demonstrate self awareness and coping strategies
Experience and Knowledge
Essential
- Demonstration of communication skills / training
- Understanding of health and social care
- Experience of working within a team and working independently
Desirable
- Experience of working within a cancer setting
- Experience of working as a healthcare assistant or similar
- Experience of coordinating a patient workload
Training and Qualifications
Essential
- NVQ Level 3 or similar
- GCSE English Language and Mathematics or equivalent
- IT skills
Desirable
- Experience of IT systems (excel, word)
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Applying for this NHS job
This advert is for Breast Cancer Support Worker with Hampshire Hospitals NHS Foundation Trust in Basingstoke, South East, England. It is listed as a Band 4 Healthcare support worker role. The advertised salary is £28,392 - £31,157 per annum pro rota. The contract type is Permanent: Cross site working. The application deadline is 02 Aug 2026.
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