
Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Skills
Able to work under pressure
- Skills
Able to understand and analyse waiting list data accurately and identify problems
- Skills
Accuracy and attention to detail
- Skills
IT skills
- Skills
Ability to prioritise
- Skills
Ability to identify and solve problems
- Skills
Knowledge of Trust procedures and Policies
- Skills
Knowledge of NHS targets
- Skills
Knowledge of RTT pathways
- Experience
Experience in a reception/ coordinator role within the NHS.
- Qualification
Minimum of 4 GCSE or equivalent including English
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Knowledge of ERS
- Qualification
NVQ Level 2 in customer care
Job overview
An opportunity has arisen for a friendly, organised and dynamic person to join our established Booking Co-Ordinator team with the Ophthalmology AMD Department.
The role of the Booking Co-Ordinator is to provide a high quality administrative service, ensuring that the patient booking pathway is uncomplicated, efficient and helpful, reflecting the Trust’s values and meeting the Trust’s performance objectives for outpatients.
Main duties of the job
The successful candidate will be required to have good organisational skills and the ability to prioritise work, accurate documentation presentation and attention to detail, able to work as part of a team, punctual and reliable, awareness and understanding of the importance of confidentiality, polite, adaptable, with a willingness to learn.
Applicants should be enthusiastic and self-motivated, with a minimum 12 months experience in an NHS environment in a Receptionist/Outpatient Assistant/Coordinator role.
Detailed job description and main responsibilities
The post-holder will be required to provide a highly efficient administrative service to the Ophthalmology Department, booking injection appointments for patients.
Flexible working may be required in order to meet the needs of the service.
If you are interested in applying for this role, the Job Description provides the detailed job responsibilities and the requirements please use your supporting statement to demonstrate how you meet the person specification.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Booking Coordinator for Ophthalmology Injection Service with James Paget University Hospitals NHS Foundation Trust in Gorleston-on-Sea, England. It is listed as a Band 3 Appointments administrator role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 18 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (05 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
