Job overview
An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us as a Band 2 Booking & Scheduling Assistant at Salford - St James House. With demand on our services at an all time high the role our department provides has never been more critical.
We will give you:
- The chance to make a difference to people in our local communities
- A mix of both office and home on a rota basis once training is complete
- A range of Monday to Friday daytime shifts
- Career development opportunities
Main duties of the job
As a Booking Clerk your main duties will cover:
- Receiving and processing patient referrals
- Booking and changing appointments for patients either via a phone call, a text message, or an email
- Answering and signposting general enquiries from patients calling our appointments line
To do this we need you to:
- Be confident using a computer and Microsoft Office
- Have an excellent telephone manner
- Be able to communicate effectively
- Strive to give our patients an excellent customer service
- Be enthusiastic, confident, and committed
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
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Applying for this NHS job
This advert is for Booking & Scheduling Assistant with Northern Care Alliance NHS Foundation Trust in Salford, North West, England. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £25,272 pro rata, per annum. The contract type is Permanent. The application deadline is 18 Jun 2026.
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