Barista / Cafe Assistant

Job overview

Do you have experience in a café, coffee shop, retail or hospitality environment? Are you passionate about delivering excellent customer service and creating a welcoming experience for customers? If so, we'd love to hear from you.

As a Retail Café Assistant, you'll play a key role in the day-to-day operation of our hospital cafés, providing a friendly, efficient and professional service to patients, visitors and staff. Working as part of a supportive team, you'll help ensure our cafés are clean, well-stocked, welcoming and operating to the highest food safety and customer service standards.

With competitive pay rates of £12.92 per hour for weekday shifts, £18.22 per hour for weekday nights (after 8pm) and Saturdays, and £23.64 per hour for Sundays and Bank Holidays, there has never been a better time to join our team.

Main duties of the job

Your day-to-day activities will include:

• Providing a courteous and efficient service to patients, visitors and staff.
• Preparing and serving food, drinks and barista-style coffees to a high standard.
• Assisting with café merchandising, presentation and stock rotation.
• Receiving and checking deliveries and replenishing stock.
• Maintaining high standards of cleanliness and hygiene throughout café areas.
• Completing cleaning, temperature and food safety records.
• Supporting colleagues and new starters within the team.
• Contributing to a positive customer experience while helping achieve retail sales targets.

The ideal candidate will:

• Experience working in a café, coffee shop, catering, retail or hospitality environment.
• A friendly, approachable and customer-focused attitude.
• Ability to work effectively in a busy environment and as part of a team.
• Good communication skills and a positive work ethic.
• A flexible approach to working hours and duties.
• Commitment to maintaining excellent hygiene, food safety and customer service standards.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.