Job overview
Are you passionate about providing excellent patient care and making a difference to patients' hospital experience?
We are looking for enthusiastic and caring individuals to join our Facilities Team as a Ward Host/Hostess on a bank only basis. This role is vital in ensuring patients receive timely hydration, nutritional support, and assistance during evening mealtimes.
Working hours: 16:30 - 19:30
Main duties of the job
If you are motivated, friendly, and enjoy helping others, we would love to hear from you.
For an informal discussion about the role, please contact Nicola Berry, Facilities Manager.
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
Detailed job description and main responsibilities
Main Responsibilities
- Support the delivery of evening meals to patients.
- Ensure patients receive regular drinks and hydration support.
- Liaise with nursing and clinical teams to assist with patients' nutritional needs.
- Serve food and beverages in a safe, hygienic, and caring manner.
- Monitor food intake and report concerns to nursing staff.
- Maintain ward pantries in line with food hygiene standards.
- Collect and clear meal trays and replenish supplies.
- Assist in creating a positive patient experience through excellent customer care.
What We're Looking For:
- A caring and compassionate approach.
- Excellent communication and customer service skills.
- Ability to work as part of a multidisciplinary team.
- Reliable, flexible, and able to work independently.
- Previous hospitality, catering, customer service, or healthcare experience would be advantageous but is not essential.
What We Offer:
- Full training and support.
- NHS pension scheme.
- Opportunities for development within Facilities Services.
- The chance to make a real difference to patient care every day.
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Applying for this NHS job
This advert is for Bank Ward Host/ Hostess with Surrey and Sussex Healthcare NHS Trust in Redhill, South East, England. It is listed as a Band 2 role. The advertised salary is £12.71 - £20.95 plus WTD (12.07%). The contract type is Bank: As and when. The application deadline is 04 Aug 2026.
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