Bank Support Worker - Children's Residential Home

Job summary

Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our childrens home and help shape an expanding notforprofit service supporting children with complex emotional, behavioural, and learning needs. We are looking for Bank Support Workers who are caring, dependable, and passionate about making a real difference. Were looking for flexible team members who can work a mixture of both day and night shifts to meet the needs of our Children's homes in Salisbury.. Your Role as a Support Worker As part of a team wholeheartedly committed to safeguarding and promoting the welfare of children, youll provide consistent, compassionate support to childrenhelping them feel safe, valued, and empowered. You will: Build trusting, positive relationships with children and young people Support daily routines from school runs and mealtimes to play and bedtime Help children learn life skills and build their independence Work as part of a team to ensure children feel safe, secure, and cared for Support with care plans, routines, and risk assessments (with training) Handle challenging behaviour calmly and with empathy, using a therapeutic approach Take part in fun, active days every day is different! Be part of the sleep-in rota, (flexibility is essential) About You Were looking for people who are caring, reliable, and motivated to make a difference.

Main duties of the job

The position of Bank Support Worker at Agincare Children's Services involves supporting children with complex emotional, behavioural, and learning needs in their residential home in Salisbury. You will help shape an expanding not-for-profit service dedicated to making a real difference in childrens lives. The job requires you to build positive relationships with children and young people, support them daily, and help them learn life skills to become independent. You will work as part of a dedicated team to ensure children feel safe, secure, and cared for, providing them with compassionate and therapeutic support. Handling challenging behaviour calmly and with empathy is an important aspect of the job. Applicants need not have experience as full training and ongoing support are provided. However, a genuine interest in supporting children with complex needs, patience, resilience, emotional intelligence, and a commitment to completing NVQ Level 3 in Residential Childcare is required. A driving licence is needed, as travel to dual registered homes across two sites may be necessary.

About us

Agincare Children's Services, part of the family-run Agincare organisation, is committed to providing a meaningful and impactful service in one of the UKs largest care sectors. Celebrating 40 years of dedication to community care, Agincare prides itself on its values, commitment to quality, and supportive work culture. It has over 5,500 team members and continues to expand through new care home developments and the launch of not-for-profit Childrens Services. Agincare supports care leavers via the Care Leaver Covenant, offering guaranteed interviews or informal career discussions, and proudly aids the Armed Forces community. As an equal opportunities employer, Agincare encourages applications from individuals of all backgrounds. The organisation is regulated by the CQC, ensuring the highest standards of care. Agincare values both the children it supports and the incredible staff who care for them, offering competitive remuneration and benefits including a company pension, bonus schemes, and career development opportunities.

Details

• Date posted: 28 September 2026
• Pay scheme: Other
• Salary: £14.50 to £15.50 an hour
• Contract: Bank
• Working pattern: Flexible working
• Reference number: 1555982365
• Job locations: Agincare Childrens' Services, Salisbury, SP2 7EN, United Kingdom

Job responsibilities

Package Description:

Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our childrens home and help shape an expanding notforprofit service supporting children with complex emotional, behavioural, and learning needs. We are looking for Bank Support Workers who are caring, dependable, and passionate about making a real difference.

Were looking for flexible team members who can work a mixture of both day and night shifts to meet the needs of our Children's homes in Salisbury..

As part of a team wholeheartedly committed to safeguarding and promoting the welfare of children, youll provide consistent, compassionate support to childrenhelping them feel safe, valued, and empowered. You will:

• Build trusting, positive relationships with children and young people
• Support daily routines from school runs and mealtimes to play and bedtime
• Help children learn life skills and build their independence
• Work as part of a team to ensure children feel safe, secure, and cared for
• Support with care plans, routines, and risk assessments (with training)
• Handle challenging behaviour calmly and with empathy, using a therapeutic approach
• Take part in fun, active days every day is different!
• Be part of the sleep-in rota, (flexibility is essential)

Were looking for people who are caring, reliable, and motivated to make a difference. You dont need experience as full training and ongoing support are provided. You will:

• Have a genuine interest in supporting children with complex needs
• Be patient, resilient, and emotionally intelligent
• Be able to work flexibly, including evenings, weekends, and sleep-ins
• Be able to meet the roles practical and emotional demands
• Have a positive attitude and a team-player mindset
• Hold or be committed to completing NVQ Level 3 (or above) in Residential Childcare
• Hold a driving licence (dual registered home across 2 sites in Wimborne) so travel to both homes may be required.

At Agincare, we are a family-run organisation that puts people first both the children we support and the incredible staff who care for them. Were proud of our values, our commitment to quality, and our friendly,supportive work culture.What Youll Receive:

• From £14.50 per hour + additional for overnight shifts if required.
• £15.50 per hour if Level 3 in Residential Childcare held
• Full-time, average of 40 hours per week with sleep ins as required
• Company pension scheme
• Refer-a-friend bonus up to £1,000*
• Paid Enhanced DBS
• Blue Light Discount package
• Early On Demand Pay
• Career development pathways and training
• Staff recognition and appreciation schemes

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.

As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers