Bank Security Officer - Band 2

Job overview

The Security / Parking Team provide a comprehensive car park and security service to the Hospital and Satellite sites in all weather and conditions.

You will have a great deal of contact with staff, visitors and members of the public, directing drivers to car parking spaces, clearing entrances for fire calls, responding to all security issues, answering general enquiries and enforcing the Trust Car Parking Policy.

A multi task approach is essential to greet, assist and direct patients, visitors and public in a courteous and professional manner. Some responsibilities will include 1:1's with level 4 patients who might be at risk or who have the potential to be violent.

In this front line service the post holder will need to be polite, helpful, tactful but firm and remain calm under pressure.

Main duties of the job

• To carry out regular and ad-hoc patrols both internally and externally. Patrol all car parks regularly within the Hospital grounds ensuring that the Trust Car Parking Policy is applied.
• To work effectively as a lone officer and or as a member of a team of officers.
• To provide a service that will protect, advise, investigate and take action to create and maintain a safe, secure environment for patients, public and staff at all times.
• To take actions in accordance with Trust policies and procedures to protect the wellbeing of all persons on site and protect property and premises.
• Prevent crime and loss.
• To respond to all security and car park alerts or calls for assistance received by radio, pager, or through sound of intruder alarms.
• To keep the Department Manager and callers informed where there will be delays in response to non-urgent calls for assistance.
• To deal with emergencies outside normal hours by liaising with Site Coordinator and On-Call Facilities Manager as appropriate.
• To greet, assist and direct patients, relatives and staff in a courteous, helpful and professional manner at all times.

Detailed job description and main responsibilities

• To carry out regular and ad-hoc patrols both internally and externally. Patrol all car parks regularly within the Hospital grounds ensuring that the Trust Car Parking Policy is applied.
• To work effectively as a lone officer and or as a member of a team of officers.
• To provide a service that will protect, advise, investigate and take action to create and maintain a safe, secure environment for patients, public and staff at all times.
• To take actions in accordance with Trust policies and procedures to protect the wellbeing of all persons on site and protect property and premises.
• Prevent crime and loss.
• To respond to all security and car park alerts or calls for assistance received by radio, pager, or through sound of intruder alarms.
• To keep the Department Manager and callers informed where there will be delays in response to non-urgent calls for assistance.
• To deal with emergencies outside normal hours by liaising with Site Coordinator and On-Call Facilities Manager as appropriate.
• To greet, assist and direct patients, relatives and staff in a courteous, helpful and professional manner at all times.
• To assist and direct drivers to car parking spaces within the Hospital site.
• To promote the Trust Policies.
• To issue infringement notices to staff, patients and public who contravene the Car Parking Policy or where vehicles are causing an obstruction or are blocking emergency access routes.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.