Bank Mental Health Clinical Support Worker

Job overview

The post holder will deliver outstanding enhanced nursing care to a specific patient group as identified by the Trusts’ enhanced care policy. This patient group many include but is not limited to:

• Mental illness
• Dementia
• Delirium
• Intoxication

The Mental Health Clinical Support Worker will spend significant periods of time with patients and their family. They will be required to develop therapeutic relationships quickly, facilitate meaningful engagement, provide emotional support and participate in providing physical health care.

The Mental Health Clinical Support Worker will have experience identifying trigger points for patients who at times, lack insight, and will have excellent skills in verbal de-escalation. A knowledge and awareness of mental health problems and symptoms would be important, alongside previous experience of working in an acute mental health setting.

The Mental Health Clinical Support Worker will actively support activities of daily living & formulate meaningful therapeutic engagement, to support patients through their stay at King’s.

Main duties of the job

Clinical responsibilities: 1. Providing hands-on care to patients including: - Undertaking 1-1 engagement with service users in an honest, open and non- judgmental way. - Recognising and valuing patients as individuals, acknowledging the importance of maintaining patient respect and dignity at all times and ensuring that the care provided respects equality and diversity.

- Escalating any concerns immediately to a Registered Nurse. - Monitoring and recording service patient clinical observations, such as physical observations and vital signs, and escalating as appropriate any signs or symptoms of deterioration to the relevant professional. (Registered Nurse or other senior staff). - Implementing the principles of ‘recovery’ - encouraging and supporting patients to engage with healthy lifestyles, facilitating psychosocial activities and other activities of their interest. - Advocating for the patient’s needs and rights. - To assist patients with activities of daily living whilst encouraging independence, as appropriate. - To assist with patient nutritional needs – eating, drinking, menu selection, meal delivery and special diets according to the individual patient’s needs

Detailed job description and main responsibilities

- Ensure relevant electronic notes and incident reports are completed in a timely manner and to a high standard. - Participate in multidisciplinary team handovers providing excellent holistic nursing observations including behavioural triggers and de escalation techniques. - To assist in the maintenance and safekeeping of patient’s property in line with Trust policy - To ensure that all patients and relatives are welcomed and orientated to the environment; facilitate supportive contact with the patient’s wider support network. - To be a reflective practitioner; engage in de-briefs, supervision and staff support sessions.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.