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Job overview
An exciting opportunity has arisen for a BANK Health Care Assistant to join the Specialist Children and Young People’s Services (SCYPS) in Newham.
SCYPS are a range of busy, forward thinking and thriving child health services. This BANK post sits within the Child Development Service, working in the CHAND (CHildren with Autism in Newham Diagnosis) team but may also support across other teams as needs arise.
The postholder will work within the Specialist Children and Young People’s Service (SCYPS) in Newham based across SCYPS sites. The role will involve patient contact including growth monitoring and collection of pre-clinic information, stock ordering and management, collection of patient feedback and maintenance of infection control procedures within the clinical setting whilst ensuring a child friendly environment such as maintaining toy cleaning schedules. The post holder will undertake some admin/clerical duties as part of the role such as report formatting, appointment booking/confirmation calls, reception duties out of core hours.
Main duties of the job
The postholder will be expected to work as part of a team to provide clinical, administrative and stock maintenance support in clinical areas in the Child Development Centre across SCYPS locations in Newham and potentially in other areas of ELFT.
The postholder will be expected to carry out clinical and administrative tasks, assist the clinicians in the clinic to obtain health information and child growth measurement, collect other necessary information before the patients are seen by the clinicians, support with recording clinical activity and with collecting patient feedback. This may include booking in service users on arrival, updating demographic details on RiO. In addition, play distraction techniques may be used to support ASD assessments.
The postholder will also have a responsibility to ensure that the assigned clinical areas are tidy and ordered at all times, maintaining the hygiene and cleanliness of the environment in the outpatient clinic setting according to trust infection control procedures.
Detailed job description and main responsibilities
See job description & personal specification for details for full details of this role.
This is for Bank co-ordination of a waiting list initiative for ASD diagnostics and adhoc cover arrangements within SCYPS.
Person specification
Other
Essential
- Good communication and interpersonal skills
- Ability to recognise own limitations
Desirable
- Ability to speak in more than 1 language
Education
Essential
- Minimum of 5 GCSE or equivalent to grade C or above, to include English and Maths
- NVQ Child Care Award - Level 3 or equivalent
Desirable
- Nursery Nurse qualification
Experience
Essential
- Experience of working with children/young people
- Experience of undertaking child growth measurements in an outpatient clinic
Desirable
- Experience of working as part of a multidisciplinary team
- Experience of working with children and young people with special needs
- Experience of working in a community multidisciplinary Child Development Centre
- Experience of checking patient health information in a clinic setting
Knowledge & Skills
Essential
- Knowledge and understanding of the child with health needs
- Knowledge and understanding of a racially and culturally diverse population
- Understanding of importance of patient confidentiality
- Understanding / awareness of what provides a quality service
- Good verbal skills and ability to write in a clear style, with legible handwriting
- Ability to type and use NHS IT systems
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Applying for this NHS job
This advert is for BANK Healthcare Assistant/Support Worker with East London NHS Foundation Trust in London, London, England. It is listed as a Healthcare support worker role. The advertised salary is £30,630 - £32,346 Hours vary by bookings; may include day, evening & weekends. The contract type is Bank. The application deadline is 30 Aug 2026.
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