Job overview
- Work as part of the multidisciplinary team delivering care to patients/service users experiencing mental health needs within inpatient services with support and supervision provided by a registered health care professional.
- Undertake personal care activities and tasks as delegated by a registered healthcare professional, in accordance with the HEIW All Wales Guidelines for Delegation.
- Ensure the registered healthcare professional is regularly updated on the patient’s/client’s condition and improvement/deterioration.
- Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items
- Deliver role in accordance with Health Board/Trust Values and the Code of Conduct for HCSW’s in Wales
Main duties of the job
Undertake care as directed by the registered healthcare professional, following agreed care plans, providing information to the registered healthcare professional that will enable the monitoring and amendment of care plans.
Obtain informed consent prior to providing care, understanding the actions required if care is declined.
Demonstrate care and compassion to patients, carers and relatives to help ensure high-quality person-centered patient care is delivered at all times.
Provide personal care to patients/clients, including using the shower or bath, washing facilities, dressing, supporting oral hygiene needs, enabling patients to meet their hygiene needs, accessing, and using toilets, collecting, and disposing of bodily waste, ensuring that privacy, dignity, and security is maintained. This may involve using hoists, wheelchairs or other mobility aids.
Support people to eat and drink through choosing appropriate food and drinks and enabling them to prepare for eating and drinking, assisting them where appropriate.
Do everything possible to ensure comfort, dignity and safety of patients, clients, family and friends, and to relate with kindness and empathy to all concerned.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Experience
Essential
- Experience of working as part of a team
Desirable
- Previous experience working with people in a caring capacity
Skills and Attributes
Essential
- Good communication skills – verbal and written, with the ability to convey information clearly and sensitively.
- Ability to keep calm in stressful situations. Physically able to carry out the duties of the role, including lifting, assisting with mobility and performing other manual tasks
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Qualifications and Knowledge
Essential
- Level 2 in care OR the ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency-based workbook equivalent to Level 2 vocational qualification;
- The ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales
- Ability to be able to complete self-protective/breakaway training (certified/accredited) during induction
Desirable
- Level 2 vocational qualification in a relevant health care related subject
- Certified/accredited self-protective/breakaway training
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Dietetic Assistant roles in Bangor
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Bank Health Care Support Worker - PAN Mental Health with Betsi Cadwaladr University Health Board in Bangor, North Wales, Wales. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £26,300 per annum pro rata. The contract type is Bank: 0 days (As and when required). The application deadline is 27 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.