Bank Domestic Assistant

Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.

Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.

We are currently looking to recruit 3 reliable and flexible Domestic Assistants to join our bank team.

We are looking for individuals who are flexible, dependable and able to work on a regular basis, including weekends and Bank Holidays. The successful candidates will be responsible for maintaining high standards of cleanliness and hygiene throughout the wards and general areas.

Key Requirements:

• Reliable and punctual
• Flexible with working days and hours
• Able to work regular on an agreed schedule High standards of cleanliness and attention to detail.
• Previous domestic/cleaning experience is desirable but not essential
• Professional and respectful approach

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Scope

The Domestic Services Department plays a vital role in support of the above by maintaining a pleasant, hygienic and comfortable environment for patients via the provision of high quality domestic services.

The department provides a cleaning service to wards, departments, communal areas and staff residences as well as providing an internal postal and a central wash up service. It employs approximately 45 members of staff through the combination of permanent, bank and agency domestic staff.

Additionally, a housekeeping service is provided at ward level via the employment of Ward Technicians who are responsible for the provision of food and beverage, kitchen hygiene and clean laundry distribution services.

Person specification: Essential and Desirable

• Able to contribute to Domestic Service / organisational aims and objectives.
• Able to engage with the RHN IPR process that identifies own personal and development training needs.
• Able to conduct self in a professional manner towards all service users and management.
• Understand the importance of ensuring confidentiality at all times in accordance with data protection, Hospital policy and good practice.
• Be reliable, willing and conscientious and have the ability to work flexibly either individually or as part of a team.
• Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills.
• Be punctual / a good timekeeper.
• Be able to problem solve with support / use own initiative.
• Have the ability to be reflective and self-critical and be able to take constructive criticism positively.
• o be able to read and understand to the r

Why the Royal Hospital for Neuro-disability is a great place to work:

• Generous Annual Leave entitlement
• Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
• Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
• Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
• Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
• Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
• Free on-site parking (rare in London!)
• More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.

Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.

RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team at recruitment@rhn.org.uk

The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.

We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.

We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.