Bank Band 3 Reception/Administrator (GP Practice)
East London NHS Foundation TrustBrowse all Band 3 Administrative and IT jobs in London
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Job overview
Bank Receptionist/Administrator
Hours: Flexible
Monday - Friday - Ranging from (08:00-16:00, 09:00-17:00, 10:30-18:30)
Contract Type: Bank
Base:
Primary Care Directorate - LONDON WIDE ONLY
Main duties of the job
We are seeking hardworking, flexible and detail-orientated individuals to join our GP practices on a bank basis.
As our patients' first point of contact with the practice, you will need to be confident in dealing with queries in person, online and over the phone, solving problems and adapting to the needs of patients and the practice.
This position combines both Medical Receptionist and Administrator duties and will require you to work independently and as part of a team.
You will be expected to work to a high standard to ensure that the GP surgery runs effectively and efficiently. Excellent timekeeping and a good standard of written and spoken English are a must.
In return, we will offer you a friendly, supportive work environment with excellent opportunities for personal and professional development. You will also be entitled to join the NHS pension scheme.
Experience in delivering a high standard of customer service is valued but full training for this role will be provided.
Detailed job description and main responsibilities
Please kindly see the attached job description and person specification for further information on this opportunity.
To provide effective reception, administrative and clerical support to ensure the smooth running of the reception and the Practice as a whole, enabling patients to receive a service that is efficient and sensitive to their needs and supporting the clinicians to deliver excellent patient care.