Band 7 Senior internal communications manager

Job overview

The Royal Free London (RFL) is entering an exciting new chapter, following the integration of North Middlesex University Hospital and its community services into our group. Together, we now deliver world-class care across four major hospitals and more than 70 satellite sites, reaching communities across north London and beyond.

At the heart of this is our award-winning communications team, responsible for shaping our voice and sharing the stories that define who we are – our people, our achievements and our ambitions.

Working in a fast-paced, high-profile environment, the team delivers clear, proactive and impactful communications to a wide and varied audience – including 18,000 staff, over a million patients each year, and key partners such as media, GPs, governors, members and NHS organisations.

From leading staff communications and managing our intranet and digital channels to handling media enquiries, driving stakeholder engagement and producing compelling content, the team plays a vital role in keeping people informed, connected and engaged.

This is a high-impact, rewarding place to work – ideal for someone who wants to help shape the voice of one of the NHS’s largest and most forward-looking trusts.

Main duties of the job

You will lead a small, dynamic team delivering high-quality internal communications and staff engagement across the Royal Free London.

This role is central to ensuring our people are consistently informed, connected and engaged. You will oversee the development and delivery of clear, accessible and impactful communications so colleagues across our health units, corporate services and satellite sites understand what is happening across the organisation and what it means for them.

You will lead strategic campaigns, projects and relationships as well as overseeing staff publications and content across a range of channels, balancing multiple priorities in a fast-paced environment.

You will play a key role in shaping communications that support organisational priorities, strengthen culture and improve staff experience.

A skilled and experienced communicator, you will bring excellent writing ability, sound judgement and strong stakeholder management skills, with the confidence to influence and advise colleagues at all levels. You will be a creative thinker and effective project manager, able to translate complex information into clear, consistent and engaging messages for diverse audiences.

You will work closely with leaders/managers to ensure communications are effectively cascaded to teams. You will partner closely with the people team to develop communications that support workforce priorities, employee engagement and organisational change.

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.