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Job requirements
Essential
26 listedRequirements the employer expects applicants to meet.
- Personal
Be a positive role model with the ability to demonstrate a credible and professional approach
- Personal
Self-motivated and enthusiastic with ability to be flexible in work load demonstrating self-confidence and tenacity
- Personal
Ability to work as part of a team and with all levels of staff both internally and externally to the organization
- Personal
Ability to concentrate intensely for long periods of time and function effectively under pressure
- Personal
Flexibility in working patterns to meet the needs of the service
- Personal
Good communicator and able to network and manage relationships effectively
- Personal
Enthusiastic and assertive
- Experience
Relevant and proven experience in auditing and /or monitoring complex data that supports improvement or outcomes
- Experience
Evidence of experience of maintaining complex databases
- Experience
Experience of setting, agreeing and auditing standards and targets
- Experience
Experience of synthesizing highly complex information streams to prepare plans for improvement projects
- Experience
Dissemination of complex, specialist information to internal and external stakeholders in writing and via presentation
- Experience
Experience of planning and organisation of activities and programs that support change and drive improvement
- Experience
Evidence of report writing and submission to external parties/regulators
- Royal Free shared commitments
Demonstrable ability to meet the Trust shared commitments.
- Knowledge, skills and aptitudes
Ability to use Microsoft Outlook, Excel, Word and PowerPoint packages to an advanced level.
- Knowledge, skills and aptitudes
Developed analytical skills to enable the understanding and interpretation of information, figures and trends and relate to the needs of the organisation and overall objectives
- Knowledge, skills and aptitudes
Excellent communication skills, in particular the ability to present highly complex, sensitive or contentious information to gain co-operation and commitment from diverse groups of stakeholders
- Knowledge, skills and aptitudes
Awareness of major legislation, government policies and direction of travel and its impact on the CQC agenda
- Knowledge, skills and aptitudes
Capacity to absorb a variety of information streams quickly and act accordingly
- Knowledge, skills and aptitudes
Good negotiator with evidence of an ability to influence others across a range of professions and organisations.
- Knowledge, skills and aptitudes
Good organisational and time management skills
- Knowledge, skills and aptitudes
Ability to work under pressure and respond to critical and immediate changes of work priorities and demands
- Education and professional qualifications
Evidence of continuing professional development
- Education and professional qualifications
Project management qualification
- Education and professional qualifications
Educated to degree level or equivalent experience
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Knowledge and experience of the development and management of policies and procedures to meet objectives and improve services
- Education and professional qualifications
Clinical background
Job overview
The Care Quality Commission (CQC) compliance and improvement officer will work in partnership with the CQC compliance & improvement manager to support the group function and trust wide business units in the ongoing management of our CQC compliance and improvement workstreams.
About you
We are looking for an experienced, motivated, and proactive individual to provide a pivotal role to support the trust’s wider improvement plans and consistently deliver against our world-class care values.
A proactive approach to problem-solving, service improvement, and change
Experience working within clinical governance, quality assurance, or regulatory compliance
Advanced MS Excel and data management expertise with strong analytical and organisational skills
Strong communication skills, with the confidence to engage senior stakeholders
Ideally, you maybe a clinician or have a clinical background with the ability to support the drive to improve care standards in relation to CQC quality standards assurance recommendations and other national quality initiatives and maintain this approach to bring about improvements in the delivery of care across our trust.
Main duties of the job
Key requirements of the post holder will be to:
- Deliver data management and administrative services in line with the trust and national guidance, data protection and information governance legislation.
- Be flexible in responding to the demands of the trust and national guidance.
- Ensure accuracy and consistency of CQC performance reports.
- Be able to recognise issues, gaps and weaknesses in the service and escalate, problem solve and resolve with appropriate support.
- Within the given area of responsibility to use experience and judgment to provide appropriate advice and guidance, referring to senior team members as necessary.
- Provide operational support to the CQC compliance & improvement Group function, on a wide range of issues.
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
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Applying for this NHS job
This advert is for Band 6 Group CQC compliance & improvement officer with Royal Free London NHS Foundation Trust in London, England. It is listed as a Band 6 Officer (discipline unspecified) role. The advertised salary is £47,951 - £56,863 per annum (pro rata) inclusive of HCAS. The contract type is Permanent. The application deadline is 25 Oct 2026.
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