Band 6 Cancer Information and Support Manager

Job summary

Main duties of the job

You will be expected to plan, organise and oversee the day-to-day caseload of the service to meet service requirements, adjusting workloads to accommodate changing and complex needs. Whilst line managing a defined group of staff and volunteers.

Supporting recruitment, training, mentorship and coordination of service delivery and empowering staff to develop personally and professionally achieving their potential is fundamental.

Demonstrate advanced, empathetic communication skills when supporting patients and carers throughout the cancer pathway, including periods of distress, anxiety, diagnosis, recurrence and end-of-life care are crucial to this role.

Act as a credible and professional role model, delivering presentations and training sessions to staff, patients and service users to promote cancer information and personalised care. This requires strong interpersonal skills with the ability to build effective working relationships.

Job responsibilities

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.