181 NHS Jobs Found in Birmingham

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

- This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. -

The post holder will provide a high level, competent, comprehensive administrative support to   the Heads of Service.

The post holder will have day to day management for staff within a dedicated administrative team who will be responsible for delivering an effective service.

The post holder will support Clinical Leads/Service Managers with Personal Assistant (PA) duties.  .

To provide cross cover within the Clinical Groups at times of short staffing levels to ensure the smooth delivery of services within the Division.

Main duties of the job

• Support other members of the Clinical Group on a day to day basis, by prioritising and managing own and team workload including outsourcing.
• Review and prioritise all correspondence received requiring clinical input, ensuring that any further information required by the Clinical Lead/Service Manager is made available.
• Complete quality control checks across administration functions within the Clinical Groups. (i.e. ensure SOPs are adhered too).
• Provide the first point of contact for written and telephone enquiries on behalf of the Clinical Lead/Service Manager , using judgement to establish the validity and priority of the contact.
• To provide a customer focused service to patients and be able to communicate effectively and appropriately with patients and all levels of staff maintaining confidentiality at all times.
• Manage and maintain the Clinical Lead/Service Manager diary or appointment system, ensuring that    utilisation of time and allocation of appointments is appropriate.

Detailed job description and main responsibilities

The post holder is responsible for managing and prioritising workload and contributing to the provision of a well-led professional, efficient, accurate and timely service.

Management responsibility: Day to day management of Support Administrator(s) (as appropriate).