Band 5 - Senior Integrated Neighbourhood Team Coordinator

Job overview

We are offering an exciting fixed term or secondment opportunity for an experienced and motivated individual to join us as a Senior Integrated Neighbourhood Team (INT) Coordinator. This role provides essential leadership and operational oversight to INT Coordinators across multiple Primary Care Networks within your assigned locality.

You will act as the central point of contact for INT activity, ensuring high‑quality coordination, effective communication across partners, and consistent delivery of integrated care for citizens with complex needs. Alongside your leadership responsibilities, you will also coordinate your own designated INT.

This is an office‑based role, working closely with colleagues within the Locality Hub to support day‑to‑day coordination, communication and problem‑solving. Please note that you will be based at one of the following Locality Hub sites for the majority of the week:

• North: Stockland Green Primary Care Centre
• East: Washwood Heath Health and Wellbeing Centre
• West: Summerfield Urgent Care Centre
• Central: Moseley Hall Hospital
• South: West Heath Hospital

In addition to your locality base, you will also travel to your designated INT and across the Trust when required to support service needs.

Applicants wishing to apply on a secondment basis must secure agreement from their current line manager before applying.

For an informal conversation about the role please contact Perminder Brar or Daniel Brown.

Main duties of the job

• Provide line management, supervision and compassionate leadership to INT Coordinators.
• Manage performance, absence, conduct and staff development, including annual PDRs.
• Chair weekly INT meetings on a rota basis and ensure actions are progressed.
• Lead the onboarding, induction and training of new INT Coordinators, including Case Management Tool (CMT) training.
• Act as the navigator for MDT processes, ensuring effective communication between PCNs, community services, social care, mental health and voluntary sector partners.
• Produce high‑quality patient summaries, reports and data extracts to support MDT decision‑making and performance monitoring.
• Maintain accurate records and ensure all information is captured within the CMT and shared care systems.
• Support the development and implementation of SOPs and contribute to continuous improvement initiatives.
• Provide locality‑wide cover to ensure a consistent, high‑quality coordination service.
• Work collaboratively with the Locality Hub Care Coordination Centre to ensure seamless support for patients with complex needs.

Detailed job description and main responsibilities

The role includes line management responsibilities as well as management of your own Integrated Neighbourhood Team. For further information please refer to the attached Job Description.