Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
32 listedRequirements the employer expects applicants to meet.
- Experience
*Comprehensive experience supporting therapists in a relevant clinical setting
- Experience
*Comprehensive experience of delivering acute inpatient rehabilitation programmes across a variety of clinical settings with evidence of MDT collaboration and hospital discharge planning
- Experience
*Can demonstrate an in depth understanding of relevant areas of therapy, the effect of illness/clinical conditions / disability on function and health and basic aims of rehabilitation
- Experience
*Comprehensive understanding of the role of therapy support worker in the relevant area
- Experience
*Understanding of confidentiality and data protection in healthcare
- Qualifications
*Education to GCSE level or equivalent including English and maths at grade C or above
- Qualifications
*Able to demonstrate competence in maths and written and spoken English
- Qualifications
*Educated to A Level / NVQ 4/ BTEC or equivalent (e.g. NVQ 3 or similar vocational qualification PLUS 2 years' experience working in a care setting)
- Qualifications
*Care certificate or be willing to work towards this
- Additional Criteria
*Excellent written and verbal communication skills
- Additional Criteria
*Good clinical reasoning skills
- Additional Criteria
*Confidence to feedback to the multi-disciplinary team in a formal setting and to communicate effectively with a wide variety of other professionals to represent therapies internally and externally
- Additional Criteria
*Able to communicate information and instructions to patients/carers/relatives who have communication difficulties of English as a second language
- Additional Criteria
*Evidence of being able to work effectively as part of a team / across teams
- Additional Criteria
*Physical skills, fitness, dexterity and coordination needed for manual handling and treatment of patients
- Additional Criteria
*Good IT and Keyboard skills
- Additional Criteria
*Excellent organisational and prioritisation skills
- Additional Criteria
*Able to understand the priorities within team / service respond appropriately
- Additional Criteria
*Able to solve problems and contribute own ideas seeking guidance if necessary
- Additional Criteria
*Able to follow instructions
- Additional Criteria
Motivated to learn new skills
- Additional Criteria
*Able to work as part of an interdisciplinary team
- Additional Criteria
*Enthusiasm to work as therapy support worker within team
- Additional Criteria
*Ability to take responsibility under guidance
- Additional Criteria
*Know own limitations and role boundaries
- Additional Criteria
*Able to seek support from others when required
- Additional Criteria
*Able to deal with potentially upsetting clinical settings/situations
- Additional Criteria
*Demonstrates empathy to a wide range of patients, carers, staff
- Additional Criteria
*Demonstrates commitment to patient centred care
- Additional Criteria
*Reliable and trustworthy
- Additional Criteria
*Able to work under pressure Demonstrates commitment to work flexibly to meet the challenging demands of the service
- Additional Criteria
*Ability to contribute to weekend working
Desirable
8 listedAdditional qualities the employer would prefer.
- Experience
*Experience of communicating with and motivating patients who may have communication difficulties
- Experience
*Experience of planning and delivering exercises for individuals and or groups
- Experience
*Good understanding of working environment --healthcare/NHS/UHB trust/acute care/community as applicable
- Qualifications
*Evidence of recent education / personal development related to healthcare.
- Qualifications
*Demonstrated has been proactive with continuing professional development
- Additional Criteria
*Able to demonstrate and teach practical skills to others, including safe use of equipment.
- Additional Criteria
*Willingness to participate and at times lead in departmental activities i.e. group supervision, course development, delivery of training
- Additional Criteria
*Demonstrates a commitment to CPD
Job summary
We have an exciting opportunity for an experienced Therapy Support Worker looking for an opportunity to progress to a band 4 role within the MSK Outpatient Department at Solihull Hospital. The individual will play a key role in delivering highquality, patientcentred care across a busy and diverse caseload. The postholder supports the MSK physiotherapy team through a combination of advanced clinical support, delegated treatment delivery, service coordination, and patientfocused communication. We are a GIRFT accredited surgical hub and provide specialist trauma and orthopaedic post discharge rehabilitation to this patient group. The successful candidate will be highly motivated, have excellent communication and time management skills and will work well in a team environment.
The core purpose of the role is to provide skilled clinical and administrative support to the MSK outpatient service, enabling efficient patient flow, safe delivery of delegated interventions, and a consistently positive patient experience. The role requires an experienced support worker with strong MSK knowledge, confidence in independent working, and the ability to contribute to service improvement.
Main duties of the job
Delegated MSK treatment delivery -- Implement exercise programmes, supervise rehabilitation sessions, and support functional practice under physiotherapist guidance.
Clinical assessment support -- Assist with outcome measures, mobility checks, gait observation, and preparation of patients for assessment.
Therapeutic exercise facilitation -- Lead small group classes, monitor technique, progress exercises, and provide motivational support.
Service coordination -- Manage patient flow, prepare clinical spaces, organise equipment, and support smooth running of clinics.
Patient education -- Reinforce physiotherapy advice, promote physical activity, and support selfmanagement strategies.
Clinical documentation -- Record delegated interventions accurately in line with trust policy and HCPC/CSP expectations.
Quality and safety -- Maintain infection control standards, escalate concerns, and contribute to safe patient care.
Equipment management -- Ensure therapy equipment is clean, safe, and available for clinical use.
Team contribution -- Participate in MDT discussions, support junior staff, and contribute to service improvement initiatives
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 01 September 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 304-9017805
- Job locations: Solihull Hospital, Lode Ln, Solihull, West Midlands, B91 2JL, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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Applying for this NHS job
This advert is for Band 4 Therapy Support Worker- Physiotherapy MSK Outpatients with University Hospitals Birmingham NHS Foundation Trust in Solihull, England. It is listed as a Band 4 Therapy assistant role. The advertised salary is £28,392 to £31,157 a year. The contract type is Permanent. The application deadline is 07 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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