Band 4 PPC/medical secretary/Audio Typist

Job overview

This is an exciting opportunity for a highly motivated, well organised, dynamic and enthusiastic candidate to work within the surgical team to Transcribe from recorded dictation and undertake some general administrative duties within the service.

This is a pivotal Audio Typing role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have excellent communication and customer service skills with experience in using computer systems. Good keyboard skills are essential for the post and you should possess a current working knowledge of MS Word, Outlook and Excel. Some receptionist experience is desirable for this role.

You will be liaising with internal and external staff on a daily basis face to face and via the telephone. You should possess a friendly and approachable manner, be able to work calmly under pressure and demonstrate an awareness of confidentiality issues. You will need to have excellent people skills; excellent communication skills, enjoy working in a busy, challenging environment and have a positive approach to change.

Main duties of the job

The patient pathway co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. The main duty for this role will be Audio typing  amongst other duties that may be assigned.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.