Band 4 Patient Pathway Navigator Oncology - Barnet

Job overview

Patient Pathway Navigator Band 4 – Oncology Barnet Hospital Site

We are looking for a patient pathway navigator to join our dynamic team in the Oncology Department of Barnet Hospital. Our team has pioneered the implementation of the new patient pathway roles with great success – and if you feel you could contribute to our continuing to provide a vital, efficient, much praised and empathetic service for our patients we would be delighted to hear from you. The role would be based at Barnet Hospital and would be working as an integral member of the Clinical/Admin team consisting of three Medical Oncology Consultants, one SPR, a Research Nurse and two CNSs. You would be an important part of the team providing cohesive and efficient administrative support along with attending team meetings, MDTs and clinics. You would be part of the patient pathway from referral to discharge and would be the patients’ first port of call when they need guidance through what is often a difficult and distressing time in their lives.

• Meticulous attention to detail and the ability to see tasks through to completion
• Excellent written and verbal communication skills
• Professional and empathetic manner both in person and on the telephone
• Understanding of the importance of teamwork, supporting your colleagues and covering their roles in their absence.

Main duties of the job

The role of the Clinical Pathway Administrator is to work as part of the Oncology Team here at the Barnet Hospital Site to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey. Where a patient has multiple specialist needs, the Clinical Pathway Administrator will assist the patient in coordinating their pathways to reduce multiple appointments across the Trust.

KEY WORKING RELATIONSHIPS

This involves working closely with all key members of the multi-disciplinary team within primary and secondary care and service users relating to the specialty they cover to ensure all patients receive a consistent and effective service.

Key contacts include: Consultants

• Medical, nursing and therapy teams
• Divisional and operational managers
• Outpatient Appointment Centre (OAC)
• Admissions team
• Diagnostics and imaging departments
• Ward administrators
• CNSs and MDT teams
• Phlebotomy and pathology
• Clinic reception and clinic nurses
• Patient navigators and clinical pathway administrators
• Clinical team PAs
• Team leaders
• GPs
• Other external agencies (e.g. other hospitals, social services, police)

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.