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Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Experience
Experience of managing workloads and deadlines.
- Experience
Experience in a fast-paced environment.
- Skills and aptitudes
Confident communicator with excellent written and verbal skills.
- Skills and aptitudes
Excellent organisational skills and attention to detail.
- Skills and aptitudes
Excellent customer care skills.
- Skills and aptitudes
IT literate with strong MS Outlook and Excel knowledge.
- Skills and aptitudes
Ability to learn quickly and maintain confidentiality.
- Royal Free shared commitments
Demonstrable ability to meet the Trust shared commitments.
- Personal qualities and attributes
Excellent interpersonal skills
- Personal qualities and attributes
Proactive and solution-focused approach
- Personal qualities and attributes
Ability to work without direct supervision
- Personal qualities and attributes
Reliable with good timekeeping
- Personal qualities and attributes
Flexible to meet service demands
- Personal qualities and attributes
Maintains professionalism at all times
- Education and professional qualifications
English and Maths GCSE or equivalent.
Desirable
6 listedAdditional qualities the employer would prefer.
- Experience
Previous experience in a healthcare environment.
- Experience
Previous administrative experience.
- Skills and aptitudes
Experience using Cerner.
- Education and professional qualifications
Degree or diploma level qualification or equivalent.
- Education and professional qualifications
Courses/further study demonstrating personal development.
- Education and professional qualifications
Previous experience working with the public.
Job overview
An exciting opportunity has arisen to join the Neurology department at Royal Free London. The successful candidate will be expected to work within a team of Patient Navigators or Clinical Pathway Administrators and be responsible for the smooth running of the patient journey from referral to discharge. This will be achieved by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs.
This post will be a 4-month fixed term contract. It will also be offered as a secondment opportunity where appropriate.
Main duties of the job
The Neurology service is looking for a dynamic and resilient clinical pathway navigator to join our team. This is a pivotal role within the team and will be supported by the Clinical Pathway Manager. You would be responsible for maintaining service delivery and improvement within the department.
Be able to work within a multi-disciplinary team, supporting medical and nursing colleagues within the department Be proactive, enthusiastic, and resilient Be able to support and reassure patients attending the Neurology service
The successful candidate will be based at our Hampstead site, and will be required to demonstrate the Trust values, the responsibilities of the job description and person specification and in particular have experience of working with various staff groups and excellent communication & organisational skills.
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
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Applying for this NHS job
This advert is for Band 4 Patient Pathway Navigator - Neurology with Royal Free London NHS Foundation Trust in London, England. It is listed as a Band 4 Navigator (discipline unspecified) role. The advertised salary is £34,186 - £37,389 per annum inclusive of HCAS. The contract type is Fixed term: 4 months (Monday - Friday). The application deadline is 03 Nov 2026.
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