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Band 4- Pathway Coordinator/Medical Secretary,Neurology

West Hertfordshire Teaching Hospitals NHS Trust
This job is closed to applications
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Location
Salary
£28,860 pa pro rata inc HCA
Profession
Administrative and IT
Grade
Band 4
Deadline
16 Jul 2025
Contract Type
Permanent
Posted Date
02 Jul 2025

Job overview

The Neurology Department has an exciting and varied role for a  part-time vacancy for a Medical Secretary / Pathway Navigator.

This role also encompasses Neurophysiology Administration, dealing with appointments for nerve conduction studies and the distribution of reports and uploading these results on to Cerner.

This vacancy requires interaction with patients, GPs, Consultants, and team members.

This is an opportunity to work in a fascinating specialty with a friendly team. Training and comprehensive support is provided.

Main duties of the job

To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion.  To communicate highly sensitive information to patients / consultants.  To ensure and maintain the efficient and effective administration of neurology and neurophysiology clinics, cancelling and amending clinic lists following instruction from the clinicians, Senior Sister and ADM.

Experienced and committed, you will provide an efficient and comprehensive administrative service to the Consultants and multi-disciplinary team.

The successful applicant will need to have a good general level of education with formal secretarial qualifications or at least two years’ experience of working as a Medical Secretary and possess the essential qualifications outlined in the attached Person Specification.

Detailed job description and main responsibilities

To provide a warm welcome to patients.

To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion.  To communicate  highly sensitive information to patients / consultants.  To ensure and maintain  the efficient and effective administration of neurology and neurophysiology clinics, cancelling and amending clinic lists following instruction from the clinicians, Senior Sister and ADM.