Band 4 HGS ED Data and Systems Support

Job summary

We are seeking a pro-active, enthusiastic, motivated, knowledgeable and computer literate person for the role of ED Data and System Support Officer. This is an excellent opportunity to join of our dynamic and innovative team.

The post holder will assist in the preparation of daily and monthly reports for a range of KPIs including 4hr and 12hr targets, ambulance handover times and other attendance data sets.

They will provide targeted application support, ensuring the smooth operation of the EDs, including liaising with Main IT departments for rapid resolution of IT issues. They will provide first line support to ED hardware (such as printers & scanners).

The candidate must be competent in Microsoft Office applications and have an excellent, working knowledge of Excel. The candidate will be expected to undertake data analysis and be able to produce reports to present at meetings.

The post will be based at Birmingham Heartlands Hospital but will be expected to work at Good Hope and Solihull Hospitals as required.

They will need excellent communication, inter-personal and time management skills as they will work closely with medical, nursing and management staff in this role.

For more information, please see the attached job description or contact Harneeta Bhullar on (0121 42) 42277 / Harneeta.Bhullar@uhb.nhs.uk

Main duties of the job

The post holder will work as part of the UHB Emergency Department System & Data support team across all sites by using multiple data sources and analytical tools to provide insight and support decision making whilst also providing basic support for IT infrastructure within the Emergency Department.

Job responsibilities

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.