Job overview
Provide professional barbering services to patients within a secure forensic mental health hospital, promoting dignity, wellbeing, and personal care through high-quality haircuts, beard trimming, and hair care advice. Maintain high standards of hygiene by cleaning, sterilising, and safely maintaining barbering equipment in accordance with infection prevention and health and safety policies. Work collaboratively with multidisciplinary teams while adhering to security procedures, confidentiality, and safeguarding requirements. Support the operation of the Patients' Shop by serving customers, operating the EPOS till system, assisting with stock control, maintaining accurate records. Deliver excellent customer service while demonstrating professionalism, respect, flexibility, and a commitment to NHS values in a secure healthcare environment.
Main duties of the job
- Delivered professional barbering services, including hair cutting, beard and moustache trimming, shampooing, and styling for patients within a secure forensic mental health hospital.
- Promoted patients' dignity, confidence, and wellbeing by providing a welcoming, respectful, and person-centred grooming service.
- Consulted with patients to understand their preferences while providing professional advice on hairstyles and hair and scalp care.
- Maintained high standards of hygiene by cleaning, disinfecting, sterilising, and safely storing barbering equipment in line with infection prevention and control procedures.
- Conducted routine security checks and adhered to all security protocols required within a high-secure healthcare environment.
- Assisted with the operation of the Patients' Shop by serving customers, operating the till, replenishing stock, pricing goods, processing patient orders, and supporting stock control and stocktaking activities.
- Demonstrated flexibility by supporting wider Rehabilitation Services as required while maintaining high standards of customer service, professionalism, and teamwork.
- Maintained strict information governance and confidentiality standards by handling patient information securely, sharing information only on a need-to-know basis, and complying with NHS data protection, GDPR, and Trust policies.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Experience
Essential
- Experience of providing professional barbering services
- Experience of delivering excellent customer service
- Experience of maintaining high standards of hygiene and infection prevention
- Experience using barbering equipment safely and maintaining tools to a high standard
- Experience working as part of a team.
Desirable
- NVQ Level 2 or equivalent qualification in Barbering or Hairdressing. Evidence of continuing professional development.
Qualifications
Essential
- NVQ Level 2 or equivalent qualification in Barbering or Hairdressing.
- Evidence of continuing professional development
Desirable
- Work experience in a Health or Social Care or 3rd Sector setting
- Experience support people with extra support needs
Personal Qualities
Essential
- Able to show flexibility in working arrangements to meet service needs.
- Able to exercise discretion and maintain confidentiality at all times.
- Motivated, enthusiastic and willing to learn
- Proactive.
- Professional, mature and responsible attitude.
Desirable
- Methodical approach to tasks.
- Willingness to take on responsibility for other tasks.
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Applying for this NHS job
This advert is for Band 4 Bank - Barber with West London NHS Trust in St Bernard's Hospital. It is listed as a Band 4 role. The advertised salary is £18.36 - £30.14 Per Hour Inclusive of Allowances. The contract type is Bank. The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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