Band 3 Wheelchair Technical and Warehouse Assistant

Job overview

Please note that this post will close once sufficient applicants have been received so may be closed before the advertised closing date.  Please submit your application as soon as possible

Birmingham Wheelchair Service is part of the Equipment & Technology Group within Birmingham Community Healthcare NHS Foundation Trust. Based at the West Midlands Rehabilitation Centre, the service delivers wheelchair clinics and domicilary visits across Birmingham.

The multi-disciplinary team includes Occupational Therapists, Physiotherapists, Rehabilitation Engineers, Technicians, administration and support staff who provide wheelchairs for both children and adults—from standard models to bespoke, custom seating—to enhance independence and quality of life.

The Warehouse & Technical Assistant supports this service by:

• Ensuring equipment is available, safe, and meets specification.
• Organising and managing storage areas.
• Driving service vans to transport equipment.
• Assisting clinicians with minor wheelchair modifications and accessory fittings.

All work is carried out under the direction of clinicians.

Main duties of the job

Technical Support:

• Perform minor wheelchair adjustments and fit accessories based on clinical prescriptions.
• Assist clinicians during patient equipment setup.
• Report safety issues and maintain accurate intervention records.

Equipment & Stock Management:

• Handle deliveries, collections, and movements of wheelchairs and accessories.
• Check incoming goods, maintain stock levels, and ensure proper labeling and storage.
• Clean, charge, and maintain assessment and service equipment.
• Liaise with repair contractors, monitor repairs, and update inventory systems.

Driving & Delivery:

• Drive service vans to deliver and collect equipment between sites and patient locations.
• Provide basic equipment information to patients during delivery.

Administrative & IT Tasks:

• Use IT systems (e.g. Rio, BEST, Excel) for stock tracking, documentation, and communication.
• Ensure equipment records and stock control data are accurate and up to date.

Health & Safety:

• Maintain a clean and organised store area.
• Adhere to Trust policies on manual handling, infection control, and security.

Teamwork & Development:

• Provide cover for colleagues, train new staff, and attend relevant meetings/training.
• Participate in service improvement and sustainability initiatives.
• Identify and pursue personal training and development opportunities.

Detailed job description and main responsibilities

Please read the attached Job Description (JD) and Person Specification (PS). If you wish to apply please fill in the application detailing how you meet the JD and PS. We will only consider applications where the essential criteria is met, for example we need someone will a full UK driving lisence in order to drive the team van to deliver and collect equipment. Please do not apply if you do not have this.