Band 3 Waiting List Coordinator - Elective Care

Job summary

Main duties of the job

As part of a large team of Waiting List Co-ordinators, the post holder will individually manage elective waiting lists for our specialities, ensuring pre -ops are booked and theatre/clinic lists are fully utilised. The post holder will also answer telephone queries from patients, work closely with Speciality Managers and clinical staff including theatres.

In particular, the Waiting List Co-ordinators will be working closely with the Team Leader and Elective Care Support Manager to ensure all patients on the waiting list are booked and managed adhering to the Trust Patient Access Policy and Protocol. Patients are booked against the Trusts measurable and reportable key performance targets across all specialties, including Cancer 2 week waits, diagnostics, 18 week RTT and currently 54 weeks and under backlog of patients.

Job responsibilities

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.