Band 3 Team Administrator - Small Heath Health Centre

Job overview

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includes the receipt of all correspondence, including referrals, ensuring the appropriate action is taken.  Processing of clinical letters, reports, case summaries and other correspondence as required by the clinical team.

To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Community Mental Health Team.

To provide cross cover and support to other teams in the event of absence planned or otherwise.

Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP’s, Social workers, Service users, Carers and other appropriate agencies

Main duties of the job

The post holder will work closely with other members of the admin team:

• To maintain confidentiality in relation to patient information and records at all times
• To deal with all telephone calls to the Community Mental Health Team in a professional/appropriate manner, using own initiative.

Organisational

The post holder will be responsible for providing a comprehensive secretarial service which includes:

• Responsibility for the receipt of correspondence and recording of all post to the management Team
• Arranging appointments for the clinical team, booking rooms, booking interpreters and arranging the appropriate equipment.
• Taking informal notes of meetings, circulating appropriate documentation, as and when required
• To be responsible for the accurate filing into the care record and timely retrieval of the same when requested by a member of the team
• Maintenance of an Office Diary to record all types of leave and absence for team managers and meeting information accordingly.
• Ordering and maintaining stationery/non-stock
• To receive referrals, organising urgent referrals as a priority, to allocate and book appointments

Detailed job description and main responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)