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Job overview
The pharmacy team at Barnet Hospital have an exciting opportunity to start a career path in hospital pharmacy. We are looking for motivated Pharmacy Support Workers who are keen to expand their experience and are interested in working in a supportive and forward-thinking department committed to delivering high quality patient care.
The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.
The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified. Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training.
For staff who are required to undertake an apprenticeship to attain a Pharmacy Service Assistant qualification:
Apprentices are expected to work towards the attached job description and should not be expected to perform the full duties of the role until competencies are signed off.
Alongside on-the-job training, apprentices spend a minimum of 6 hours per week of their working hours completing classroom-based learning.
Main duties of the job
The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.
The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and always ensures patient confidentiality.
The post holder will consistently work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Other
Essential
- Able to do late duty, weekend duties and bank holidays as roistered
- Appreciation of need to maintain confidentiality and security
- Awareness of Equal Opportunities
- Enthusiastic and shows initiative
- Flexibility with regard to changes in work schedule
- Good attendance record and good time keeping/ time management
Experience
Essential
- Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes
- Able to prioritise workload effectively
Desirable
- Previous experience of working in a Pharmacy
- Experience of stock management
- Previous employment in the NHS
Skills & Aptitudes
Essential
- Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
- Able to respond to unpredictable work patterns.
- Demonstrated abilities to work to set procedures
- Demonstrated ability to work accurately under pressure
- Familiar with computer systems and basic keyboard skills
- Ability to work well as a team member
- Demonstrated ability to show attention to detail
- Demonstrated ability to prioritise routine daily tasks using own initiative
- Demonstrate ability to organise own workload
- Demonstrate initiative particularly in relation to problem solving
Royal Free shared commitments
Essential
- Demonstrable ability to meet the Trust shared commitments
Personal Qualities & attributes
Essential
- Ability to develop effective working relationships across the organization.
- Effective organisational skills
- Ability to work in a busy environment
- Well-motivated
- Enthusiastic/positive attitude, self-motivated and hardworking
- Reliable to work weekends, bank holidays, and late nights.
- Accurate/meticulous
- Reliable with good attendance record
Education & professional Qualifications
Essential
- Educated to GCSE or equivalent including Maths, English, Science – Grade C / 4 and above
- Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent or willing to undertake
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Applying for this NHS job
This advert is for Band 3 Pharmacy Support Worker - Patient Services with Royal Free London NHS Foundation Trust in London, London, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £30,630 - £32,346 per annum inclusive of HCAS. The contract type is Permanent: to include late duty, weekend and bank holiday shifts. The application deadline is 19 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (10 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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