Band 3 Patient Pathway Co-ordinator

Job overview

This position is ideal for a motivated, career minded individual who is focused on delivering an excellent service for patients and staff.

An exciting opportunity has arisen for a Band 3 Assistant Patient Pathway Coordinator to join a busy Orthopaedic Admin department and cluster wide. If you like working in a varied role in a busy office environment, have excellent inter-personal and communication skills and enjoy working as part of a strong team that is committed to providing the highest quality care we look forward to receiving your application.

Applicants must be a team player, have excellent organisational skills and be able to work well under pressure and to tight deadlines. Accuracy and prioritisation skills are also required.

The successful candidate will work closely with the the Patient Pathway coordinators as well as the admin managers. , supporting the administration services. The ability to deal with multiple issues and operational matters is essential .

Main duties of the job

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support to the Patient Pathway Co-ordinator (PPC) in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.

Continued on attached JD...

Detailed job description and main responsibilities

Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification.

Ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.