Job requirements
Essential
13 listedRequirements the employer expects applicants to meet.
- Skills
Demonstrate ability to pay attention to detail , reliably check and record data and be able to self-check completed work
- Skills
Demonstrate excellent communication skills with all levels of staff and patients
- Skills
Demonstrate a good telephone manner and technique
- Skills
Ability to work under pressure/meet tight deadlines whilst delivering high quality work
- Skills
Ability to follow instructions; guidelines and procedures
- Skills
Has flexible approach and attitude
- Skills
Good organisational and administrative skills
- Skills
Computer/keyboard skills in MS word and excel
- Knowledge
Awareness of patient pathways
- Knowledge
Demonstrate a good working knowledge of computer systems and be capable of using Microsoft Office applications
- Experience
Experience of healthcare administrative systems and processes
- Qualifications
GCSE Maths & English or equivalent level of education
- Qualifications
NVQ Level 2 in Business Administration/Customer Care or acquired equivalent experience
Desirable
7 listedAdditional qualities the employer would prefer.
- Skills
Be proactive in contributing to service improvement
- Skills
Be willing to participate in the promotion of effective team working
- Knowledge
Understanding of Primary Care, GP and community services
- Knowledge
Basic knowledge of medical terminology
- Experience
Health records experience
- Experience
Experience of working within a multi-disciplinary team
- Experience
Experience of working with the general public
Job overview
An exciting opportunity has arisen for a full-time Administrative Assistant to join our friendly and professional team in the Surgical Pre-Assessment team at Kingston Hospital. We are looking for someone with good clerical experience and excellent IT skills. The successful candidate must enjoy working in both a patient facing environment but also be happy to work independently.
You will be supporting the busy nursing team, booking Surgical Pre-Assessment telephone and face-to-face appointments. You will also be involved with our new screening process, contacting patients and maintaining spreadsheets
Please note that this is a 6 month fixed term contract
Main duties of the job
The successful applicant must be personable and have the ability to communicate with staff of all levels with an organised and motivated approach.
Ideally you will have previous experience of working in admin within the healthcare sector. A willingness to learn is essential and full training and support will be given on all aspects of this role.
The role will involve booking appointments, ensuring the nurses have all the relevant information for their clinics and supporting the reception area when required.
This post is a full-time position and the successful applicant will be required to work 5 days a week Monday to Friday.
Please see the Job Description for a comprehensive list of duties.
Detailed job description and main responsibilities
***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***
Note: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Band 3 Patient Pathway Administrator with Kingston and Richmond NHS Foundation Trust in Kingston upon Thames, England. It is listed as a Patient pathway coordinator role. The advertised salary is £30630.00 to £32346.00. The contract type is 6 months (Fixed Term). The application deadline is 15 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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