Band 3 Medical Secretary - Infectious Diseases

Job summary

An exciting opportunity has arisen for a highly organised and motivated Medical Secretary/Typist to join the Infectious Diseases, HIV, Immunology and Allergy team at the Heartlands Hospital, Birmingham.

This is a key role within a fast-paced and specialist service, providing comprehensive administrative and secretarial support to consultants and the wider multidisciplinary team. You will play an essential part in ensuring the smooth running of clinics and patient pathways, contributing directly to the delivery of high-quality patient care.

The successful candidate will be responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor and the Office Manager.

Interviews will be held in 2 stages, stage 1 will be a typing tests on 11/06/2026, candidates who successfully pass this test will then be invited for stage 2 which will be a face-to-face interview on 18/06/2026.

Main duties of the job

*To touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature

*Arranging patients' appointments as required under direction of the Medical Secretary Supervisor

*Arranging for patients to be seen for theatre/day case admissions when required and directed by the Medical Secretary Supervisor

*To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature

*Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits

*Receiving and dealing with telephone enquiries as appropriate

*To maintain the Consultant's diaries as required

*Input and look up patient data on Trust IT systems in accordance with Trust policy

*To ensure Consultant's post is opened daily and dealt with accordingly

*Arrange meetings and appointments as necessary

*To assist colleagues as directed by the Medical Secretary Supervisor in times of pressure of work

*Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system

*Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

• Date posted: 26 May 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 304-9015433-1
• Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*