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Job requirements
Essential
35 listedRequirements the employer expects applicants to meet.
- Experience
*Knowledge of the NHS Cleaning Standards (E)
- Experience
*Knowledge of health and safety (E)
- Experience
*Knowledge of COSHH (E)
- Experience
*Knowledge of the NHS policies, health and safety, risk management and payroll (E)
- Qualifications
*Basic Education to GCSE level -- including Maths and English qualifications (E)
- Qualifications
*Trained or willingness to undertake training in a competence qualification in cleaning, infection control and / or support service by an awarding body, NVQ or equivalent. (E)
- Qualifications
*Heartlands, Solihull and Heartlands Hospital Only: -
- Qualifications
*Willingness to achieve Level 2 Cleaning qualification or equivalent (e.g. National Vocational Qualification NVQ or certificated British Institute of Cleaning Science qualification (BICs) (E)
- Qualifications
*Solihull and Heartlands Hospital Only : -
- Qualifications
*Certified in or a willingness to achieve Level 2 Supervising Food Safety in Catering (E)
- Additional Criteria
*Effective communicator (both written and verbal English) (E)
- Additional Criteria
*Effective engagement and influencing skills (E)
- Additional Criteria
*Effective listening skills (E)
- Additional Criteria
*Results orientated with good communication and interpersonal skills(E)
- Additional Criteria
*IT Literate (E)
- Additional Criteria
*Ability to deal with confidential, sensitive and distressing information (E)
- Additional Criteria
*Ability to work under pressure (E)
- Additional Criteria
*Knowledge of Health and Safety issues (E)
- Additional Criteria
*Ability to prioritise workload and meet performance targets (E)
- Additional Criteria
*Ability to negotiate and influence people using tact and discretion (E)
- Additional Criteria
*Demonstrable experience using all types of cleaning equipment (E)
- Additional Criteria
*Active Team Player (E)
- Additional Criteria
*Demonstrates sensitivity to the needs of individuals and groups (E)
- Additional Criteria
*Willingness to undertake occasional cleaning duties (E)
- Additional Criteria
*Able to manage stressful situations and make sound decisions (E)
- Additional Criteria
*Able to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives (E)
- Additional Criteria
*Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels (E)
- Additional Criteria
*Self-Motivated and able to work on own initiative and work effectively as part of a team (E)
- Additional Criteria
*An ambassador for the Housekeeping Department; representing Facilities Management effectively and appropriately (E)
- Additional Criteria
*Able to assimilate sensitive and complex information (E)
- Additional Criteria
*Flexible and professional approach to work (E)
- Additional Criteria
*Reliable and good time keeper (E)
- Additional Criteria
*Must be hardworking, dedicated and an effective team worker (E)
- Additional Criteria
*Willingness to undertake further training (E)
- Additional Criteria
*Ability to work shift patterns (E)
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
*Formal Management Training (D)
- Experience
*Knowledge and understanding of equality and diversity issues (D)
- Qualifications
*Certificate in First Line Supervisory Management or willingness to achieve Certification. (D)
Job summary
We have an exciting opportunity to recruit to Band 3 Housekeeping Team Leader to join our busy Housekeeping Department.
We are looking for individuals who are motivated and driven, who would enjoy working under pressure in a fast paced Hospital environment.
To provide supervisory to our large housekeeping team who provide a high quality cleaning service to our patients, visitors and colleagues.
If you have the relevant experience and knowledge of the cleaning industry and you are an effective communicator then we would like to hear from you.
As a Housekeeping Team Leader, you will play a key role in ensuring high standards of cleanliness, service delivery and staff management across the Trust.
Main duties of the job
Key responsibilities include:
Leading and coordinating daily housekeeping operations, allocating staff effectively to ensure all areas are covered and service standards are maintained. Providing guidance, training and support to Housekeeping Assistants, ensuring staff are competent, equipped & confident in carrying out their duties. Monitoring cleaning standards through regular inspections, quality audits and performance reviews, implementing corrective actions where required. Supporting workforce management, including annual leave approval, attendance monitoring, payroll administration and arranging additional staffing to maintain service provision. Managing sickness absence processes, including return-to-work interviews, attendance reviews and staff wellbeing support in line with Trust policies. Addressing performance & conduct matters, promoting compliance with infection prevention, attendance and uniform standards. Organising & participating in specialist cleaning activities, ensuring safe and effective completion of enhanced cleaning programmes. Acting as a key member of the management team, contributing to service improvement initiatives, quality assurance programmes and departmental action plans. Responding to operational issues and service requests, maintaining accurate records and ensuring effective communication across the department.
The role requires strong leadership, organisational & communication skills with a commitment to delivering a safe, clean and high-quality environment.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 08 October 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 304-9015985
- Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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Applying for this NHS job
This advert is for Band 3 Housekeeping Team Leader with University Hospitals Birmingham NHS Foundation Trust in Birmingham, England. It is listed as a Band 3 Estates and facilities role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 14 Oct 2026.
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