Job requirements
Essential
22 listedRequirements the employer expects applicants to meet.
- Knowledge
Excellent verbal and written communication skill
- Knowledge
Able to work on own initiative
- Knowledge
Able to participate and work as part of a team
- Knowledge
Demonstrate well developed interpersonal skills
- Knowledge
Basic computer skills, ability to use ‘word’ programmes and input data accurately.
- Knowledge
Clear personal and professional boundaries
- Knowledge
Ability and willingness to undertake training to increase competency level
- Knowledge
Knowledge of equality and diversity and rights
- Knowledge
Motivation and commitment
- Experience
Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
- Experience
Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- Experience
To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions.
- Experience
Evidence of caring and/or demonstrable interest in working within a care setting
- Experience
Evidence of compassion and basic kindness
- Experience
Courage – having the honesty and integrity to report mistakes
- Personal Qualities
Thoughtful and reflective
- Personal Qualities
Ability to actively listen and observe
- Personal Qualities
Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
- Personal Qualities
Ability to demonstrate emotional resilience and appropriate coping skills
- Personal Qualities
Ability to undertake the required PMVA teamwork training
- Qualifications and Training
Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications, which must include Maths and English).
- Qualifications and Training
NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge/understanding of: Safeguarding a) Recovery approach b) The key sections of the Mental Health Act c) Service user involvement d) Risk management
- Experience
Ability to demonstrate procedures/competencies to others
- Qualifications and Training
Care Certificate
Job overview
We are looking for a highly motivated and experienced Healthcare Assistant/Facilitator who is passionate and interested in working in an Acute inpatient mental services for patients. You must be able to work flexibly and willing to adapt with the changing needs of our services. The post will require a high level of teamwork as well as a degree of autonomous working.
The inpatient is a dynamic, caring and compassionate environment. The team is highly motivated, focused and hardworking with a strong commitment to delivering high quality patient care. The therapeutic environment offers a broad range of interventions working co-productively with patients and cares to deliver an excellent service. There is a positive approach to reducing restrictive practice and promoting positive engagement across the unit.
The ward team is a multi - disciplinary mental health team that aims to provide a safe and effective clinical assessment and treatment service for patient requiring acute mental health treatment in hospital informally or under a Section of the Mental Health Act. The inpatient unit is situated at the Mental Health Unit, Claybrook Road, Hammersmith.
You must have experience of working on an acute or PICU ward
Main duties of the job
The post holder will work closely with the Ward manager and Registered Mental Health Nurses to provide safe, effective and high quality care for our adult patients with mental health needs. The post holder would ensure the delivery of high quality and effective nursing care to mental health service users receiving Inpatient and/or Community services within a service area, in accordance with the objectives and vision of the Trust
Applicants should experience of working within mental health services and within a multidisciplinary team and multi-agency frameworks. You will receive a full induction and be given proactive and regular supervision, on-going access to training and support to undertake this exciting, challenging and highly rewarding role. This includes being part of a supportive, caring and innovative team where there is a proactive approach to staff wellbeing and their clinical and professional development.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Band 3 Healthcare Facilitator with West London NHS Trust in Southall, England. It is listed as a Band 3 Facilitator role. The advertised salary is £30,546 - £32,207 per annum pro rata inclusive of 20% HCAS. The contract type is Permanent. The application deadline is 16 Oct 2026.
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