Band 3 Healthcare Assistant

Job summary

Here at Defence Primary Healthcare (DPHC) we are an inclusive and dedicated organisation working to provide excellent care to our entitled personnel.

Are you a motivated individual who strives to deliver excellent healthcare?

Are you looking for an exciting opportunity to join a large organisation working as part of a professional encouraging team?

Do you want to be part of a great organisation which has great additional benefits? Look no further!

Defence Primary Health Care (DPHC) Central and Wessex region are looking for adynamic, organised, and efficient Band 3 Healthcare Assistant who will be working within our Primary Health Care team at Warminster Medical Centre.

The vacant post is full time working 37.5 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs.

Could this be the role for you? If so, we'd love to hear from you!

Benefits:

• Training and preceptorship will be provided to enable you to develop in your role
• An environment with flexible working options
• A working culture which encourages inclusion and diversity
• NHS Pension
• On-site gym
• Free Parking

Main duties of the job

As the successful candidate, you will work as part of a multidisciplinary primary healthcare team, supporting the delivery of primary healthcare nursing including elements of occupational health.

Due to the nature of the business, it would be beneficial if you have prior experience of primary care. Please see the attached Job Description and Person Specification for more information.

We are searching for someone who is able to work unsupervised, providing high-quality nursing care to the medical facility population at risk holding an individual case load, and through consultation identify, assess, and manage the care of patients with complex health needs, minor injuries, minor illnesses, and specific diseases within their level of competence.

Many of our practices are networked and linked to provide support to each other. On occasion within your planned working schedule, you may be requested to work at the linked practice site. In these situations, travel time and cost will be allowed for.

About us

Our success depends on our people our Whole Force regular and reservist military, civil servants and contractors, all working as one, working together seamlessly to deliver for us.

Our civil servants are a central part of this Whole Force, developing strategy, making policy, supporting ministerial decision-making and Parliamentary processes. In fact, with over 2,000 different roles working across 650 sites around the world, now really is an excellent time to join one of the largest, most exciting departments in government.

The Ministry of Defence is committed to attracting and retaining people from across the full range of backgrounds and enabling flexible ways of working as the norm. We offer maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay.

In return, you can expect a department that helps you learn and develop that recognises your expertise and contribution, both as an individual and part of a team.

If you've ever wanted to do more, see more, go further or be better, we have roles in more professions and vocations than ever before. Let's see where your future will take you, together.

Details

• Date posted: 17 Gorffennaf 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year Per annum (pro-rata for part time) *pay award pending
• Contract: Permanent
• Working pattern: Full-time, Job share
• Reference number: K0003-26-0229
• Job locations: Warminster Medical Centre, Waterloo Lines, Warminster, Wiltshire, BA12 0DJ, United Kingdom

Job responsibilities

Duties and responsibilities for the role include but are not limited to:

• Delivering a high standard of patient care as delegated by a registered practitioner
• Managing your own clinical workload responding effectively to patient need and ensuring patient choice. Escalate any concerns or issues outside of scope of practice to the registered practitioner
• Providing safe, evidence-based, cost-effective and individualised patient care as delegated prioritising own workload and ensuring effective time management strategies are embedded in own practice
• Offering a holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care
• Provision of a phlebotomy (blood-taking) service as requested by a registered practitioner
• Carrying out health screening and measurements, including blood pressure; weight, height and body mass index; urinalysis; pulse rate and rhythm; Electrocardiogram (ECG); glucose tolerance test; and peak flow readings
• Providing education, support and encouragement to patients to self-manage their conditions, including teaching inhaler technique

Please refer to the attached Job Description and Person Specification for the full list of duties.

At application stage you will be assessed against the following:

CV:

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in the CV section of the application form.

Please provide information of how you meet the criteria set out in the Job Description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlined in the job advert.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidanceathttps://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/for more information on appropriate and inappropriate use.

At interview you will be assessed against the following:

Technical Skills:

• NHS Core NHSC1 Communication
• NHS Core NHSC2 Personal & People Development
• NHS Core NHSC5 Quality
• NHS Health & Wellbeing HWB1 Promotion of Health & Wellbeing
• NHS Health & Wellbeing HWB2 Assessment & Care Planning
• NHS Health & Wellbeing HWB5 Provision of Care

The interview may consist of a mix of direct questions and clinical situation-based scenarios.

NHS Knowledge and Skills Framework - https://www.msg.scot.nhs.uk/wp-content/uploads/KSF-Handbook.pdf

The sift will be completed within10 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Access to the NHS pension scheme is available to the successful candidate.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

This post does not offer any assistance with relocation allowances.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

This vacancy is part of the A Great Place to Work for Veterans initiative. https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact DBSCivPers-SGDMSResourcing@mod.gov.uk.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.