Band 3 Education Administrator - Education Team

Job summary

UHB: Where a passion and career come together.

Are you passionate about supporting education in healthcare?

We are looking for an experienced, organised and proactive administrator to join our Children's Services Education Team and assist them with a wide range of clerical duties.

The post holder will be required to assist with the coordination of schedules, training courses, designing promotional resources, managing course bookings and payments. Preparing teaching materials and supplying resources to candidates and facilitators. Recording information on IT systems, collating feedback and presenting results.

Your attention to detail, excellent communication skills and ability to multitask will be vital for the post. You will need to work closely with the educators and staff members during meetings, ensuring confidentiality is maintained and information governance policies are always adhered to.

You must be confident with computer systems and can use Microsoft Outlook programmes.

The post will be based at Heartlands Hospital, working 22.5 hours per week over 3 days Monday- Friday with no expectation to work bank holidays. This is not a working from home position.

Main duties of the job

Overview of Responsibilities:

Ensure the educators receive secretarial and administrative support by acting as a personal assistant.

Attend team and individual meetings to record notes and disseminate information accordingly.

Manage team diaries for training courses, book rooms, facilitators, arrange equipment and resources.

Advertise internal courses and manage booking processes.

Maintaining accurate records of attendance, training outcomes, evaluations

Coordinate course bookings for internal staff, managing distribution and collection of application forms

Maintain IT systems, ensuring the paediatric and neonatal database reflects current compliance.

Assistance with the production of reports to present at trust meetings

Assisting with the preparation of courses which may involve the moving and handling of equipment

Effectively communicate using multiple styles, face to face, via the telephone, on TEAMS meetings and via email.

What we are looking for:

Strong administrative experience preferably within healthcare or the educational sector

Excellent organisational and time management skills

The ability to work independently and part of a collaborative team

A trustworthy, honest individual who understands the complexity of working in healthcare

A person who is respectful, promotes civility and maintains confidentiality

A proactive approach with a passion for supporting health care professionals.

Job responsibilities

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.