Band 3 - Dialysis & Outpatient Administrator

Job overview

Dialysis & Outpatient Administrator to support NCL renal satellite units

Successful candidates required to cover multiple sites.

We have  a vacancy at St Pancras Kidney Care Centre

Key tasks:

Booking patient transport including rapid response Supporting with maintenance/logistic issues, escalating to Assistant Service Manager where appropriate Making e-courier bookings for emergency bloods Booking and monitoring transport issues including recording incidents Coordinating haemodialysis clinic appointments for recent inpatients returning to dialysis Outpatient clinic reconciliation  Cross cover of other sites Other administrative tasks as required within working hours

Main duties of the job

The Dialysis & Outpatient Administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers.

Our department is looking for an administrative member to join the team.

The individual will be placed within one of our four off-site dialysis units.

Our satellite locations are: Tottenham Hale Kidney Care Centre

St Pancras Kidney & Diabetes Centre

Edgware Kidney Care Centre

and Barnet Dialysis Unit

If you are energetic, methodical, flexible, reliable, computer literate, proactive, able to cope with new challenging priorities and preferably with some NHS experience then we would like to hear from you.

The dialysis units are open Monday to Saturday from 0700am - 0100am Admin working hours between 0730am-2000 Monday to Friday 37.5hrs full time only Onsite post only

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.