Band 3 Clinical Services Administrator - Devizes

Job overview

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you.

This varied and interesting role is providing administrative support to the Team Manager and Clinical Staff of the Electroconvulsive Therapy Team at Green Lane Hospital in Devizes.

You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider administrative team. Good communication and organisational skills are vital.

Hours of work are 15hrs per week, covering Monday and Thursday from 8.00am to 4.00pm or 9.00am to 5.00pm.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

Recording of accurate and up to date ECT treatment figures for use in management reports, reviews and audits. Additionally these will aid the ECT Manager to guide service needs.

Responsible for the procurement of office and medical supplies via Business World and NHS Supply Chain. Liaising with colleagues to monitor inventory levels. Maintaining accurate records of procurement transactions.

Distribution and collation of post ECT treatment follow up questionnaires to patient and carers.

Maintaining adequate number of ECT care pathways for referrals and other related documents; generating and posting appointment and discharge letters; general filing and the design and reformatting of clinical documents as required.

Attend meetings relevant to post and cover for team member absence.

Collation and recording of data in relation to physical health in the seriously mentally unwell (SMI) population. Circulating relevant information to internal and external medical professionals. Working within the boundaries and confidentiality and GDPR.

Provide general support and assistance to the ECT manager and team with ad hoc projects.

Supporting the ECT Manager in answering Freedom of Information Requests.

Detailed job description and main responsibilities

The role will also involve general duties to include:

• Handling of general incoming calls, taking of accurate messages and ensuring they are received by the appropriate person as soon as possible.
• Liaise courteously with patients, relatives, members of the public and staff whilst always maintaining confidentiality.
• Liaise with other internal and external services as appropriate.

To provide secretarial and administrative support to include:

• Copy typing of letters and reports as required.
• Maintain an accurate and comprehensible filing system (paper and electronic).
• Maintain up to date and accurate databases of information.
• Co-ordinate statistical data and general information as required.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.