Band 3 Administrator - Special School Nursing

Job overview

This role is NOT open to applications from those who will require sponsorship.

You will work as part of the team for Special School Nursing under the direction of the Office Manager, reporting relevant information to Special School Nurses by undertaking administrative duties to enable the service to function effectively & support to deliver a high standard of care to children/young people.

You will work 30 hours per week, term-time only contract. Monday to Friday.

The post of the administrator will support the service (City- Wide) and will cover a range of duties, predominately data input, telephone answering, monitoring of generic email accounts, pulling patient records, placing equipment orders and undertake furthermore administrative duties. There will be an expectation for the post holder to help with admin support where needed.

The successful candidate will be expected to support systems and processes in the team and underpin the smooth running of the office. It is essential that you possess excellent organisational & communication skills as well as IT skills with a flexible approach to work that will meet the ever-changing needs of the Service. In addition, successful candidates must work well as part of a large team, be self-motivated and able to prioritise their workload.

Main duties of the job

To be the primary point of contact for liaison within the Special School Nurse Clinical Team, giving information and guidance to patients, carers, relatives and staff.

You will need to be able to travel across sites, city wide.

To work on own initiative and organise their own workload without direct supervision on a daily basis to ensure deadlines are met and to enable compliance with Safeguarding Policies and Procedures.

To undertake a comprehensive range of administrative duties. Having responsibility for high quality maintenance of Clinical Record Systems. Ensuring information is recorded correctly in order for the efficient operation of the Service.

To be responsible for the maintenance and updating of all records and documents and maintaining an efficient filing system. The post holder will undertake a range of clerical duties including using a PC for word processing, PAS & Child Health System.

Detailed job description and main responsibilities

We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification. The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

For further details on the main responsibilities, please see the attached job description and person specification.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.