Band 2 Receptionist/Admin Support - Community Paeds

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Part time post - 30 hours per week (Tuesday - Friday 08:45 - 16:45 negotiable)

To provide reception service and administrative support to the medical secretarial team to ensure that the service operates efficiently.

Main duties of the job

To answer telephone calls, dealing with initial queries and forwarding calls and messages as necessary.  Responsible for pulling of notes for clinics ensuring that the notes are properly bound and prepared to agreed information governance and medical records standards.  Photocopying and sending out of clinical letters and reports ensuring that the demographic information on letters matches the information on envelopes and finalise the letters on PAS for the Secretary (after being signed by the Doctors). Due to their content some correspondence may be of an upsetting nature.

Opening and date stamping of post, ensuring that urgent correspondence is passed onto the appropriate person, scan in the new patient referrals (after triage by the Doctor) and send them to the Central Booking Service, in a timely manner.  Participate in archiving clinical notes on an annual cycle to ensure the best utilisation of medical records storage.  Retrieve notes from filing as required for audits.  Ensure that the filing areas are kept tidy and that filing is undertaken on a daily basis to ensure that notes are up to date.  File correspondence and reports in medical notes prior to appointments. Ensure medical records contain documents, graphs and forms required by Consultants and medical staff.  To arrange interpreters as required, following local procedures.

Detailed job description and main responsibilities

To answer telephone calls, dealing with initial queries and forwarding calls and messages as necessary.  Responsible for pulling of notes for clinics ensuring that the notes are properly bound and prepared to agreed information governance and medical records standards.  Photocopying and sending out of clinical letters and reports ensuring that the demographic information on letters matches the information on envelopes and finalise the letters on PAS for the Secretary (after being signed by the Doctors). Due to their content some correspondence may be of an upsetting nature.

Opening and date stamping of post, ensuring that urgent correspondence is passed onto the appropriate person, scan in the new patient referrals (after triage by the Doctor) and send them to the Central Booking Service, in a timely manner.  Participate in archiving clinical notes on an annual cycle to ensure the best utilisation of medical records storage.  Retrieve notes from filing as required for audits.  Ensure that the filing areas are kept tidy and that filing is undertaken on a daily basis to ensure that notes are up to date.  File correspondence and reports in medical notes prior to appointments. Ensure medical records contain documents, graphs and forms required by Consultants and medical staff.  To arrange interpreters as required, following local procedures.